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Surprise! Your Customer Service Ain’t All That.

Tips From T. Marie

In fact, when GetFiveStars.com founder Mike Blumenthal conducted a survey, although business owners themselves believed that 75% of customers were experiencing excellent customer service, the customers themselves had something else to say. Offering a free gift or discount for taking the survey can improve completion rates.

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How to Launch (and Maintain) a Successful E-Commerce Business

Success

You need to actually get out there and hear people, whether through interviews or surveys or combing through product reviews or forums. “It Launch a survey. Create a five-question survey and put it in front of your ideal audience. I still survey my audience regularly so I can know what they want, not assume.

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The Big Secret to Time Management and a More Fulfilling Life

Stephanie LH Calahan

This is a powerful gift and must be used wisely. After conducting a survey of about 4000+ of my Twitter followers, I learned that people have a real challenge figuring out where to pay attention and how to figure it out. It is not getting a drink or seeing what your buds are up to on Twitter/Facebook. PAY ATTENTION!

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8 Work-Life Balance Myths

Ian's Messy Desk

Through employee attitude surveys, focus groups and pilot tests, senior management know that employees with lower work-family conflict have less stress and anxiety about “doing it all&# and are better able to focus on their jobs and their customers. Hard to measure impact on bottom line.

Policies 100
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Service Untitled» Blog Archive » Rewarding Volunteers

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Rewarding Volunteers Douglas April 28, 2009 Customer Service , Little Things, Big Differences No Comments More and more companies are encouraging conversations in company forums, on blogs, through Twitter, and on similar sites. Gift cards.

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The Admin’s Impact on Employee Morale & Culture Whitepaper

Admin Awards

Instead, use tools such as surveys to compile objective, honest data about what employees are thinking. For example, Nordberg says, you can go to your leader and say, “This is the data, and it’s not that great” or “Our survey shows 60% of our employees would not seek your counsel with problem solving.”

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Master the Art of Re-purposing Your Work and You'll Save Multiple Hours - 50 Ideas To Get You Started

Stephanie LH Calahan

Most people remember to click the "share on Facebook" (or Twitter, Digg, etc.) Because you can 'lift' the audio track and use as a podcast; transcribe the audio into blog posts and/or articles; excerpt from the written text a whole series of 'status-updates' for Twitter, Facebook or LinkedIn.