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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The prospect is now a patient and has referred dozens of friends. In a study published in Psychological Science , Princeton psychologists Janine Willis and Alexander Todorov reveal that it takes only a tenth of a second to form an impression of someone when you first meet. Or in sales-speak, they optimized their customers’ experience.

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7 Examples of Good Customer Service to Build Customer Loyalty

Success

Surprise customers with a gift. Online pet supply center Chewy took gift-giving to heart. Similar to customer feedback forms, it also allows you to learn about your clients’ unmet needs. The little, personal touches delight customers and increase feelings of brand loyalty.

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How to Get Organized Using Lists

Ian's Messy Desk

She has lists of gift ideas, quotes for greeting cards, honey-do’s and much more. Here is a quick outline of some of the lists you can keep: Reference. Gifts - organized by people and/or a general list of neat things to buy for others and where to get them. For example, she tracks all our shopping lists. Address Book.

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Moxie Lessons From a 50 Year Old

Virtual Moxie

That’s the gift of truth I take with me into my 50th year. I promised that I would return this week older, a bit wiser (if nothing else, that wisdom is in the form of what not to do when you rent a car!), So far, this decade is such a slice of awesomeness—just as the one before it was. and with more Moxie to share.

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Competition and Collaboration Creates High Performing Teams

BioTeams

Creating a ‘gift’ culture. would take on more biological forms and processes and ultimately scale rapidly through a set of strong and weak ties. This principal exhibited by the tortoise resonates with the HBR article in question wherein the authors deduce 8 factors that lead to success of large teams. and Erickson, T.

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The tricky world of expenses

Practically Perfect PA

I find it easier to process expenses from my manager’s trips because at least you have specific dates and can generally work out what the receipts refer to, if in doubt it is probably a taxi receipt! If they want you to process it anyway refer to the expense policy – they know what it is and what the rules are!

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Market Yourself, Advance Your Administrative Career

Office Dynamics

This is one that wraps up all the others we’ve explored in a nice big box with an attractive bow and gives the gift of you – all your talents and future potential – to those who are in the best position to help advance your career. Method #4: Network Extensively. Now for the final and most important technique!