FedEx Interviewing Promotion Survey 
Service Untitled
JULY 7, 2010
Using the Ritz Carlton and FedEx as models of customer service, changes in American Express service strives to create deeper emotional connections with their customers. The website is also easy to navigate, user friendly, and provides information pertinent to all card members.
Laughing all the Way to Work
SEPTEMBER 20, 2009
Fax Blasts I remember someone from my IAAP Chapter asked me to fax the notice of our Chapter dinner to a list of about 60 companies to promote it. I understand a company would be interested in knowing why people unsubscribe so they can improve their business, but a quick voluntary survey back would have been more appropriate.
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