Professional Assistant Blog

JULY 17, 2009

Would you prefer the client to calmly and rationally give you information on their issue? Now put yourself in that persons shoes. Imagine that you were on the receiving end of the conversation. How would you feel? Whats next? Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today.

Customer Service 100

Customer Service 2008 Google Docs Cubicle 100

Professional Assistant Blog

JULY 14, 2009

Some of you might already know the answer to this, but I thought that Id give the information here anyways, since I was stumped in the beginning as well. They forget to do their own flight check-in and dont have time, so they call you up and ask you to do it. You scratch your head and wonder how this can be done. Whats next?

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

OCTOBER 27, 2008

There are over 200 articles of information so far and growing. If you feel that you want to remain anonymous, please note that I never disclose any personal information such as your name, company, etc., I have been running this blog for just over a year now and it has grown quite a bit, as you can tell. Whats next?

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

JANUARY 4, 2008

I have been updating my firms website stats for quite some time now and wanted to share some tips on getting the information correct - the first time. Another tip that I would like to add is to make sure to exclude any IP addresses or pages that spiders or other crawlers might hit your site with.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

OCTOBER 15, 2008

Your manager asks you to create a report of some sort and wants you to send it to a client, but making sure that they cannot manipulate the information. Also, keep in mind that you don’t want anyone to alter the information in your report. This will enable you to create a PDF-like file where no one can manipulate information.

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PDF 2008 Cubicle PowerPoint 100

The Office Professionals Place

JULY 27, 2010

In order to effectively deal with the backstabbers, stubborn, mean-spirited, micromanagers, gossips, and the host of others that make the list, we must evaluate our own perceptions of these people. Dewoun Hayes at worklifecoach@excite.com for more information. We never sell your personal information to third parties. Contact Ms.

Stress 100

Stress 2010 Filing IAAP 100

Professional Assistant Blog

OCTOBER 8, 2009

If its your boss thats asking for this information, make sure to read the e-mail right away. The "Broken Record" Approach The best way to combat this is using the "broken record" approach. Keep telling the person that you will get to it as soon as possible. Everyone else falls into the queue afterwards. Whats next?

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

APRIL 1, 2008

" One of the most productive ways to update information on files is to either create or move a file into a shared folder on your companys network drive. Instead of each person creating their own files and you having to merge them together, it would be much faster for everyone to add their own information to one main file.

Filing 100

Filing Google Docs 2008 Microsoft Word 100

Professional Assistant Blog

NOVEMBER 5, 2008

Creating a filing system can be tricky, as you need to know exactly how to file your files and what type of information you would need to be able to access quickly. Your boss could ask you for something at a moments notice and you are expected to find the information within minutes. Whats next?

Filing 100

Filing 2008 Cubicle 2007 100

Professional Assistant Blog

AUGUST 25, 2007

If you chatter away in your e-mails and are trying to get your point across, this information will be quite juicy for your fingertips. If you want to get your point across, here are some tips to lighten the load: Think of what you want to tell the person you are writing to. Write a “get-to-the-point&# subject line. Click send!

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

SEPTEMBER 24, 2007

If not, heres a quick technical tip for you: Hold down the "Windows" key (located between the CTRL and ALT keys) and hit the "L" key. We actually can lock our computers automatically with our own settings, but I have confidential information that people can access, since I am the Administrative Assistant of the department.

2007 100

2007 2008 Google Docs Cubicle 100

Professional Assistant Blog

SEPTEMBER 22, 2008

You can make the reservation directly through this site and the information gets forwarded over to the restaurant itself. T here is a great site called OpenTable.com , which allows you to book reservations online with particular restaurants all over the world. Then you receive an e-mail with the confirmation of all of this.

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Restaurants 2008 Cubicle Google Docs 100

Professional Assistant Blog

OCTOBER 29, 2008

Just click on any of the links below to take a look at the particular task you would like to learn about. Whats next? Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today. Until next time, Take care - of your clutter!

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

NOVEMBER 21, 2007

If you are more of a person who likes to use Outlook for reminders to pop up a few minutes, hours or days before the task needs to be completed or you need to attend a meeting, here are some tips on how to go about it: Write up the task in your Outlook, but make sure to give yourself enough time to be able to complete the task.

2008 100

2008 Google Docs Cubicle 2007 100

Professional Assistant Blog

NOVEMBER 19, 2009

Post from: Administrative Assistant Tips 2comments for this post soruba Very informative. Subscribe to The Professional Assistant feeds or get posts e-mailed directly to you today. Until next time, Take care - of your clutter!

2008 100

2008 Cubicle 2007 PowerPoint 100

Professional Assistant Blog

MARCH 4, 2008

If you need immediate assistance or information about the (question/issue), please contact (delegate’s name, e-mail address, phone number). Also, don’t forget to change your voice mail message to read the same information. Post from: Administrative Assistant 4comments for this post Mercedes Great tip.

Microsoft Outlook 100

Microsoft Outlook 2008 Cubicle 2007 100

Professional Assistant Blog

OCTOBER 10, 2008

Post from: Administrative Assistant Tips 4comments for this post Feng Liang I stumbled upon this corporate presentation template at Cone Trees that I can actually use for my work, it wasnt cheesy types that usually come up in the search, so it thought id share :D. Whats next? Until next time, Take care - of your clutter!

PowerPoint 100

PowerPoint UPS 2008 Cubicle 100

Professional Assistant Blog

DECEMBER 14, 2007

Phishing scams have been around for quite some time now, where an e-mail would ask you to enter some personal information into a fake website that looks quite real. Then they would lure you into entering your bank account information, pin, etc. They would even sell your personal information in chat rooms on the black market.

2008 100

2008 2007 Cubicle Google Docs 100

Professional Assistant Blog

AUGUST 28, 2008

The best way I could find accomplishing this task is by having to change the time zone information each time I need to add a new meeting. Thanks again for your very helpful tips and trick you ROCK!!! Since Outlook only allows for one time zone to be added to the persons calendar , this makes it a little difficult.

Microsoft Outlook 100

Microsoft Outlook Time Zones 2008 Cubicle 100

Professional Assistant Blog

AUGUST 14, 2008

These are endless, since many people have usernames and passwords for so many different sites, it really is impossible to keep track of all of this information. Then you have the dreaded website passwords. Well, if youve forgotten your password, here are some things you can try to alleviate your pain. Try taking off the CAPS lock.

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

JULY 16, 2008

Just a seminar with great information on how to be the BEST Executive Assistant to the President/ CEO. Post from: Assistant Tips 4comments for this post Anonymous This is a wonderful post. My reply to this reader was: Thanks for writing me. There are quite a lot of seminars that are being offered all around the world.

2008 100

2008 Cubicle 2007 Google Docs 100

Professional Assistant Blog

MARCH 28, 2008

Please feel free to contact me at anytime if further information is needed. Post from: Assistant Tips 2comments for this post Patricia Robb Of course you have to wow them with your skills and expertise, but I cant emphasize enough how important it is to send a thank you card or letter after an interview.

Postal Code 100

Postal Code 2008 Cubicle 2007 100

Professional Assistant Blog

OCTOBER 30, 2008

I always need to keep myself occupied with some sort of task, whether it be filing, updating our companys database with client information, etc. Post from: Administrative Assistant Tips 2comments for this post ExecAdminAsst I had this same exact problem as an Executive Admin. Whats next? Until next time, Take care - of your clutter!

2008 100

2008 2007 Cubicle Google Docs 100

Professional Assistant Blog

FEBRUARY 20, 2008

Here are Some Good-Sense E-mail Etiquette Tips E-mail Salutations: Although e-mail is less formal than writing a letter it is still polite to open with a greeting. The following information should be included in your message: The start and end dates of your absence. This is a great tip from Jane Watson of J. Jane Watson of J.

2008 100

2008 2007 Cubicle Fax 100