article thumbnail

What Is a Good NPS Score?

Success

Surveyed customers have only one question to answer. “On You may even use the survey as an opportunity for further direct engagement such as with follow-up direct calls, emails or product offerings. Your website, social media or app likely serve as your potential customer’s first experience with your business.

Promotion 253
article thumbnail

Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Since Elizabeth has chosen at this time not to participate on social media sites such as Twitter or Facebook, her forum still gives her the opportunity to participate and answer questions or give suggestions. When the FAQ and forums are not enough to help her customers, Elizabeth also has a Help Desk. But not “personal.&#

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Is blogging worth it? | Men With Pens

Men With Pens

I did a survey last year and one person requested that I increase my posting to five posts a week – because the information was so useful for building her business! I started a thread on LinkedIn last week asking, What is the best answer to the question How do you measure ROI from social media? Always fun to take a stand!

2010 40
article thumbnail

Master the Art of Re-purposing Your Work and You'll Save Multiple Hours - 50 Ideas To Get You Started

Stephanie LH Calahan

For example, if you have a video, you can use the whole video or clips, you now also have access to just audio, you can transcribe what you have and that can be used for articles, blog posts, social media content and posts, and as a manual to go along with your course. Repurposing: Soc Media To Articles To Books.

article thumbnail

Is Your Education Useless? | Men With Pens

Men With Pens

Ulrich ( @maryeulrich ) December 14, 2009 at 7:29 am Last week I listened to Dan Zarrella talk about the science of social media. My Social Media Experiment Reply Jodi Kaplan December 14, 2009 at 9:59 am The degree is partly to put your knowledge to work, and partly to teach you how to think and to apply knowledge.

2009 40