Success

AUGUST 12, 2021

Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Worse, they can create internal turmoil and reduce morale. Look at the internal flow of resources and information as the customer makes that journey.

Customer Service 306

Customer Service Training International Management 306

Loosely Speaking

MARCH 30, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Time for another NAVA meetup Monday, March 30, 2009 at 1:04 pm // By: ktcosmos // Category: Virtual Assistant Resources Do you meet up with your colleagues regularly? In times like these, it feels good to share ideas and extend a helping hand. WordPress fans have WordCamp.

2004 100

2004 Calendars 2009 Copyright 100

Loosely Speaking

MARCH 30, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Time for another NAVA meetup Monday, March 30, 2009 at 1:04 pm // By: ktcosmos // Category: Virtual Assistant Resources Do you meet up with your colleagues regularly? In times like these, it feels good to share ideas and extend a helping hand. WordPress fans have WordCamp.

2004 100

2004 Calendars 2009 Copyright 100

Loosely Speaking

AUGUST 6, 2009

The Embassy Suites Biltmore is also the site of the International Virtual Assistants Association Summit in April 2010. Location: Candy and Doreen will be joining us from remote locations and the session will be accessible by either long distance phone and/or computer, headset and wifi connection.

2009 100

2009 Agenda Social Media Phones 100

Men With Pens

JUNE 13, 2010

Of course, there are the phone calls and urgent emails from clients I have to field. Spending half the day on the phone. Dean: When the phone rings … I answer it. The phone is ringing. If it kicks off, be sure to offer international shipping. Dean: I know it sounds obvious, but it’s my computer.

2010 40

2010 Interviewing AT&T Phones 40

Men With Pens

FEBRUARY 27, 2010

Denver International was a far cry from the woods of back home. I’m dying to dial that phone number,&# James pointed to the sign above the receptionist’s desk. No problem,&# James whispered back, covering the phone with a hand. The phone died in James’ hand – the battery. You know, lawyers don’t really care.

2010 40

2010 AT&T Phones Confidence 40

Men With Pens

JANUARY 7, 2010

The Pros and Cons Written by Agent X - 30 Comments Here’s a great slam-dunk post for you from my respected friend and international copywriting authority, Dean Rieck of Direct Creative and Pro Copy Tips. Answer the phone now and then. Enjoy – it’s a good one! You sit at a desk. It’s pretty laid back.

2010 40

2010 AT&T Stress Budget 40