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What Makes Good Customer Service?

Success

The associate is taught one set of company policies while management abides by another. Base your FAQ on firsthand knowledge of what customers need to know. These may include phone or SMS contact information, email and even a physical store or mailing address. Upon arrival, the manager immediately accepts the exchange.

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5 Email Templates You Need to Use

Jen Lawrence

No one – I mean, no one – likes writing out the same information in emails over and over again. Traditionally, we’ve written out full email templates to help with workflows and relay important information. Running events or webinars take a lot of marketing, and sometimes you just want to drop that information into an email.

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Professional Development Opportunity for VA Entrepreneurs

Loosely Speaking

Podcast: Play in new window | Download Comments: 0 Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? Sharon will cover such questions as “How can you continue to develop a recognizable brand?&# and “What if you’d like to change your brand?&# Visit: www.VAbizcoach.com for more.

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Pretty Twitter Badges by Limeshot Design

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Pretty Twitter Badges by Limeshot Design Tuesday, February 10, 2009 at 3:13 pm // By: ktcosmos // Category: Blogging Craving a new look for your Twitter badges? Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? Try Limeshot.

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International Virtual Assistant Day 2009

Loosely Speaking

information provided by Sharon Williams , owner of The 24 Hour Secretary.) I’ll check out that OIVAC — as always, Katie, you provide a ton of info! ; ) Leave a Reply Site Pages Commenting Policy About ktcosmos Got Loose Change? link] So get your X on your calendar now; May 15 is THE DATE to remember!

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Better Communication in the Workplace Starts With These 5 Tips

Musings of a High-Level Executive Assistant

Share information and resources It makes sense to have resources that can support more than one function available to all who can use them. FAQs should be available to all. Open-door policies also go a long way toward building a culture of communication. It also builds team cohesion and peer camaraderie.

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Tandem Social Networking

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Tandem Social Networking Wednesday, February 11, 2009 at 10:55 am // By: ktcosmos // Category: Blogging Harry Caray may be one of the best networkers ever, moving thousands of tone-deaf Cub fans to stand and sing at the top of their lungs. Get Loosely Speaking Products.