Remove FAQ Remove Forms Remove Policies Remove Purchasing
article thumbnail

7 Examples of Good Customer Service to Build Customer Loyalty

Success

These self-help pages may include FAQs, instructional videos, chatbots and community assistance message boards. After making a purchase from its site, reward program members are requested to leave a review. Similar to customer feedback forms, it also allows you to learn about your clients’ unmet needs. Deliver to your customer.

article thumbnail

Dissecting a wordpress Blog Crash

Loosely Speaking

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Dissecting a WordPress Blog Crash Thursday, March 5, 2009 at 10:06 pm // By: ktcosmos // Category: Blogging This is a really long, detailed post for anyone who may ever have to sort through the labyrinth of possibilities in the aftermath of a blog crash. Love WordPress!

2009 100
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Do you ask for permission or forgiveness? | Men With Pens

Men With Pens

And I definitely don’t want to purchase something from a company I can’t trust to ask me nicely to pay attention to what they’re doing. My email lists are not for sale, and I don’t purchase email list. Mike – You see that little form down there where we invite you to offer up your website etc.? It’s easier, yes.

2010 40
article thumbnail

Should Bloggers Charge for Posts? | Men With Pens

Men With Pens

I do not want people to pay to read my inspirations on my blog but I would like them to purchase my book, Big difference. I suppose the issue is not how to charge for content, but how to attract readers that are willing to become customers in some form or fashion. I’ve purchased ebooks and I’ve joined a paid forum.

2009 40
article thumbnail

Do Clients Need to Like You to Buy? | Men With Pens

Men With Pens

I guess it depends on the circumstances and size/importance of the purchase. But trust comes in many forms, both short- and long term. Keep in mind that the article discusses the initial conditions required to be in place for a first-time purchase. Liking the author doesn’t factor into that first purchase anywhere.

2010 40
article thumbnail

How to Put Rumors to Rest

Men With Pens

A huge section purely devoted to running your writing business , from getting the processes in place to help you make the best use of your time to finding an accountant who will help you make sense of your new tax forms. • Lots of ways to get you off your ass and into your new career as a web writer. EVERYTHING’s changed!

2009 40
article thumbnail

The Crucial Secret to Great Marketing | Men With Pens

Men With Pens

People want security in their purchases and nothing makes a buyer more nervous than a supplier who’s unsure of their own stuff. And if that mindset forms a pervasive part of the “creative stereotype&# – perhaps there’s a reason. Drives me nuts, but it’s only natural. Thanks for the post, I enjoyed it.