article thumbnail

7 Examples of Good Customer Service to Build Customer Loyalty

Success

Whether you ask open-ended questions or only one to understand your Net Promoter Score , it provides an opportunity to learn your customers’ likes, dislikes, and unmet desires. See Wendy’s Facebook Page at any time, and it’s sure to bring a smile. Plus, you’ll find a community forum to get help with potentially deeper issues.

article thumbnail

Local Business – Only 1.3% of Fans Actively Engage on Facebook

Small Business CEO

Of the millions and millions of users on Facebook, a new study by the Ehrenberg-Bass Institute found that almost 99% of Facebook fans do not engage with the brands they follow. If you think about it, once you ‘like’ a local business page, how often do you actively engage with that business via Facebook?

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Out And Away From Facebook

Brilliantly Better

As many of you may know already, I decided to suspend my Facebook account. In fact, I decided to suspend my Facebook activity, the account suspension was just a consequence of that. Also, you can find it on the right sidebar (discretely replacing the Facebook icon, of course). Facebook Unfulfilled Promise.

article thumbnail

It’s Time to Get Competitive! Facebook Contests May Lead to More Customers

Small Business CEO

As a business owner, you may be updating your Facebook, Twitter, and even LinkedIn pages on a daily basis. According to a study by AllFacebook , 30% of people have participated in contests or promotion via Facebook. A Facebook post was created on February 27, 2013. Steps to Create Your OWN Facebook Contest.

article thumbnail

7 Goals to Invigorate Your Career in the New Year

All Things Admin

Having all your accomplishments and successes at your fingertips allows you to be more proactive, whether you’re searching for a new job, hoping to score a promotion, or just looking to really “wow” your executive at review time. It’s also a good time to update or develop your professional portfolio , both digitally and in print.

Goals 98
article thumbnail

Simple 5-10 Minute Task That Could Save You Hours - Learn From My Mistake!

Stephanie LH Calahan

  We were all set and had even began promoting the program when we were contacted and told we could not use our program name.  Next, we had to let our featured experts and promotion partners know what was going on!    Remember, they were promoting the event already.  Where did we go wrong?

Learning 100
article thumbnail

4 Social Resume Strategies to Help You Get Seen and Get Hired

Eat Your Career

Essentially the term refers to the use of online tools to gain visibility, position yourself as a leader in your field or subject matter, and, ultimately, to get a leg up in the job market. Twitter and Facebook are typically thought of as websites for “personal” use. Share this on Facebook. Use Social Media. Tweet This!

Resume 100