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Help Desk

Practically Perfect PA

Yes, I had got up to make the odd cup of tea or make a quick trip to the bathroom but I hadn’t been out for lunch or in any meetings that day so effectively I had been sitting in my chair at my desk for a good 8 hours. The phone should be on the desk as near to your keyboard and computer screen as possible. Other bits and bobs.

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OMG! Could Technology be Ruining your Professional Reputation?

Tips From T. Marie

Despite iPads, 3D television, and the wonders of Skype , one of technology’s greatest wonders, in my own opinion, is the cell phone. It seems in a matter of 10 years (10 years ago I had my first Nokia bar phone), we have gone from owning ‘mobile telephones’ to ‘mobile do-everything devices’. Can we text an RSVP?

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10 ways assistants can improve their productivity

Practically Perfect PA

I will go back and forth to it; check my emails, answer a phone call, make a coffee or just generally procrastinate. For example, schedule the really important meetings when they are at their peak. For example there are plenty of online tools and apps to help automate minute taking. Set deadlines for completing each task.

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How to Use Evernote: 22 Ways

Ian's Messy Desk

I don’t know how that stacks up against active users, but I suspect the ratio is high. In a nutshell, you can save anything to this program and access it from your computer, from the web, or even your phone. Evernote on a mobile phone can geotag the photo. Image via Wikipedia. What is Evernote? First, you need an account.

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) The four examples above are good examples of broad categories of customer service frustrations. Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.)

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Answering Reader Mail: Creating a Good Relationship with Other Assistants

Musings of a High-Level Executive Assistant

2- What should I do in the first day (How should I set up my desk? I will be awaiting your reply and best regards.” . :) On the first day you should follow their example. Your desk should be set up aim for being over prepared. So my questions are: 1- What should I do to create a good relationship with the other assistant?

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5 Ways to Make Your Office More Inviting

Musings of a High-Level Executive Assistant

On the outer edges of my desk, I place extra pens, pencils, highlighters, ruler, scissors, tape, tissue, stapler, Post-it notes, staple remover, lotion, hand sanitizer, and an extra phone if possible. They also want to make a quick phone call and if they were to use my phone I can’t grab other lines if they were to ring.

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