Service Untitled

MAY 21, 2013

Of course, the normal customer service experience for disgruntled customers rarely take on the profound consequences as these two examples, but the importance of being able to successfully and calmly maneuver through a maze of frustrating obstacles before getting problems resolved can seem insurmountable to consumers at any moment.

Customer Service 40

Customer Service Social Media Agencies Facebook 40

Virtual Moxie

JANUARY 31, 2011

And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. Next best would be phone, which would give you verbal and paraverbal. By way of a non biz-related example, writers, good, bad, or indifferent, have voices when they write.

2011 100

2011 Email Phones Facebook 100

Productivityist

NOVEMBER 6, 2013

What''s interesting about this is that Csikszentmihayli is referring to intrinsic motivation — doing an activity for its own sake compared to external factors such as money, deadlines, or authority. This powerful state can come on at the worst of times (when trying to sleep, for example) — even when you''re least expecting it.

Twitter 40

Twitter Facebook AT&T Phones 40

The Office Professionals Place

AUGUST 22, 2010

Sunday, August 22, 2010 Miscommunication, Misfiled, and Misplaced = Misrepresentation A work day consists of filing, answering phones, greeting visitors, and a host of communication efforts with coworkers, supervisors, and customers, plus other duties and responsibilities that can get overwhelming. Lets grow together! Powered by Blogger.

Filing 100

Filing Finance 2010 IAAP 100

Stephanie LH Calahan

MARCH 12, 2010

  For example, I have days in my week that are dedicated to client work and days that are dedicated to marketing, writing, etc.    Make sure that as you schedule the activity (appointment on the phone, outside of the office or task you want to get done, etc) with enough time to come to a stopping point. 

Networking 100

Networking Email Phones Filing 100

Service Untitled

JUNE 21, 2011

So why do they insult us and make us want to throw our phones across the room as we try to make our way through the maze of the company phone tree? Two weeks ago, when I signed up for Comcast as my phone provider, high-speed Internet provider and cable television provider, the sales representative answered the phone within 30 seconds.

Customer Service 40

Customer Service Phones Agencies AT&T 40

Stephanie LH Calahan

NOVEMBER 30, 2009

  She did not have faith in her tools and did not have a consistent way to reference or write out her objectives.    I've tried my phone and outlook, but I find that I don't even look at those lists.    Green for work and blue for personal for example.    Or connect on Facebook

Staples 100

Staples Networking AT&T Phones 100

Virtual Moxie

OCTOBER 12, 2010

And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. A nice example of a business whoop-dee-doo , in fact! Just the idea of dialing the phone made me break into a cold sweat. But I knew I had to make the phone call.

AT&T 100

AT&T Phones Restaurants 2010 100

Stephanie LH Calahan

FEBRUARY 18, 2011

I create folders for @action, @waiting for, and then reference folders by subject. Process email out of your in-box and into an action/follow-up system or reference folder and you'll manage your email instead of it managing you. For example, I have all of my ezine and newsletter subscriptions go into a folder by that name.

Email 100

Email Management Filing Monster 100

Stephanie LH Calahan

FEBRUARY 10, 2010

  For example, if you have a container that holds all of your scissors, you will likely never find them in that container!    Or connect on Facebook ! Network with Stephanie or Connect with Your Smart Phone Become a Fan Follow this blog Categories News & Updates!   Why? 

Networking 100

Networking Purchasing Filing Fax 100

The Marq

JUNE 14, 2010

What I enjoyed most about this book were the plethora of examples and citations. Thankfully, the authors refer to this, but don’t delve much into it. I look forward to hearing from your referred friends as well. It’s not a new book, but one I read a few months back and enjoyed. Will post this for other collegues too.

2010 40

2010 Email Twitter 2009 40

Stephanie LH Calahan

MARCH 22, 2010

The literature was full of examples that said 'you can't do this' " Spencer Silver on the work that led to the unique adhesives for 3-M "Post-It" Notepads.   Or connect on Facebook ! Network with Stephanie or Connect with Your Smart Phone Become a Fan Follow this blog Categories News & Updates!

AT&T 100

AT&T Networking Fax 2010 100

The Marq

NOVEMBER 19, 2009

For example, I may repost someone’s blog entry that I found interesting or ask a guest writer to blog on the site. I assume by "current climate" you're referring to the current business climate in terms of hirings, new projects and initiatives, mood, and so forth. November 24, 2009 8:58 PM Arash Sayadi said.

2009 40

2009 Policies Twitter Copyright 40

Virtual Moxie

NOVEMBER 16, 2009

And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. I dare say that if I had swiedenh@thehospitaldomain.com and I had to verbally share that over the phone, it would take several tries before the other person would actually have it.

Email 100

Email Credit Card 2009 UPS 100

Musings of a High-Level Executive Assistant

FEBRUARY 3, 2015

6) Have a list of references I assume you’ve interned, had a part time job, a full time job, or volunteered at some point in your life. Anywhere you are working, when people compliment you and enjoy working with you, you should ask for a reference. You can get references from a boss, co-worker, vendor, or client.

Job Hunting 40

Job Hunting Resume Cover Letter Interviewing 40

Stephanie LH Calahan

JANUARY 22, 2010

  For example, if you wait until you have a perfect plan for working out and eating right, you will never lose the weight you want to lose.    Or connect on Facebook ! Network with Stephanie or Connect with Your Smart Phone Become a Fan Follow this blog Categories News & Updates!

Learning 100

Learning Twitter Networking Goals 100

Stephanie LH Calahan

MARCH 5, 2010

After all, nobody wants to write down "Wasted 90 minutes in Facebook” instead of writing that client report! List Tasks (example) a- Plan Agenda b- Billy Bob’s Review c- Draft budget report d- Clean out my inbox 2. After all, nobody wants to write down "Wasted 90 minutes in Facebook” instead of writing that client report!

Management 100

Management Agenda Calendars Twitter 100

Stephanie LH Calahan

DECEMBER 2, 2009

  Some say the traditional paper planner is the best, while others swear by their smart-phone or on line tool.  Recommended Tool: Smart phone (I use the Nokia E71 & also recommend a Blackberry) [link] is a Hand-held Device great for Business Professional Pros of Planning Tool: Easy to use.

Calendars 100

Calendars Microsoft Outlook Twitter Purchasing 100

The Marq

MARCH 23, 2010

These more granular, regularly monitored and measurable goals are what I refer to as micro-goals. As with other posts on this subject, let’s elucidate the concept with an example. They’ll also need to be achievable on a weekly, monthly, or quarterly basis.

Goals 40

Goals Project Management AT&T Twitter 40

Service Untitled

APRIL 4, 2012

Does your organization have a Facebook page where a customer can either “Like” or become “Friends”? Statistically the majority of Facebook posts and Tweets remain unanswered. A few weeks ago I posted on the Lancome Facebook page and asked why they were still using live animals.

Social Media 40

Social Media Facebook Customer Service Suppliers 40

Brilliantly Better

MARCH 28, 2010

Brand Building: Perception IS Reality Reply 16 Free Coaching Reports March 31, 2010 at 9:31 am I find it relevant to share this to you to give everyone wide references on coaching. Meier April 1, 2010 at 2:51 pm Your kid that wants to be a doctor example is perfect. maren kate´s last blog. Reply 24 J.D. Meier´s last blog.

2010 40

2010 Goals AT&T Learning 40

On The Job

OCTOBER 28, 2009

Atkins says this is just one example of employees being unfamiliar with their rights and responsibilities in the workplace. For example, if you “create a management problem” by making statements that could be considered harassing or discriminatory, you may be setting the groundwork for a pink slip. Others include: • Speaking your mind.

2009 100

2009 Job Hunting Telecommuting Networking 100

Men With Pens

DECEMBER 16, 2012

Include your name, your profession, your website, your phone number and the link to your preferred social media profiles. Show them you’re serious by giving them examples of your work. Then ask them to refer you to anyone in their circle who might be looking for a freelancer like you. I had a new client in less than a week.

Social Media 40

Social Media Email Google AT&T 40

Stephanie LH Calahan

DECEMBER 10, 2010

Use the notebook for everything you want to keep track of: to do lists, grocery lists, client meetings, phone calls, dreams and goals. Putting the date on the pages helps reference notes from meetings, etc. You don't need to know every time someone has added you as a friend on Facebook or has invited you to join an online group.

AT&T 100

AT&T Calendars Social Media Stress 100

Men With Pens

JANUARY 10, 2010

He spends lots of time on Twitter and Facebook. Facebook Bra Color Meme: So, Did It Work? For example, let’s say I want to learn how to be a better copywriter. Another example: Most clients of Men with Pens don’t know me personally. So off our naïve little business owner goes. Rebecca Leaman´s last blog.

2010 40

2010 AT&T Social Media Twitter 40

Men With Pens

MARCH 9, 2010

The last time I needed the phone number, I looked online. One friend refers you to someone who only has an email address, a generic address like annepottertherapist@mail.com. For example, we recently did a website for a dentist in the Houston area. I’m betting it’s been a long time. I would like to add one more if I may.

2010 40

2010 AT&T Email Google 40

Virtual Moxie

JUNE 22, 2010

And you can also join in the conversation about Moxie posts happening over on my Facebook page Recent Comments Stephanie on Speed is the enemy of many good things. For example, I'm not up on all things social media. Could I refer my client to a VA who was and she pay the VA directly? Then go off and do those things.

AT&T 100

AT&T 2010 Skills Social Media 100