Etiquette Survey Training Twitter 
Service Untitled
JUNE 30, 2010
You should not just create Twitter and Facebook accounts and not be prepared for the flood of people who will express their opinions both good and bad; you will need to have a plan. Remember train, train, train. Employees need to be trained in handling customers and how to address them.
Service Untitled
OCTOBER 25, 2010
A recent Nielsen survey states that the primary online communication of today is Twitter; its unique visitors have increased 1,382 percent since 2009. For the last 30 years, traditional customer service recruiting, training, Maximizing Social Media: Part 1 of 2 When we were kids we use to construct a “phone. Networking.
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Service Untitled
OCTOBER 26, 2010
It’s going back to basics that drives the train of success. Using the analogy of a train, the depots may have improved in their appearances with more comfortable benches, but the destinations are still the same. I know how to use Twitter and Facebook, and I will tell others. My time is valuable. Communicate with me.
Service Untitled
SEPTEMBER 23, 2010
Of course, we can’t forget to get involved with social media as in Facebook and Twitter. And don’t forget to include issues you have resolved; people love humility and honesty. Having a web presence will give your customer the personal touch.
Service Untitled
OCTOBER 7, 2010
After 23 years here, our competition cannot replicate the level of service we provide, customer service is part of our DNAnswer: We hire for it, we train for it, we reinvest in our people through constant upskilling. We have a small, but mighty social media response team and have a Twitter handle. What do we have?
Service Untitled
APRIL 28, 2009
Home About Service Untitled Subscribe for Free Consulting Contact Archives Rewarding Volunteers Douglas April 28, 2009 Customer Service , Little Things, Big Differences No Comments More and more companies are encouraging conversations in company forums, on blogs, through Twitter, and on similar sites.
Service Untitled
MAY 27, 2010
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