Office Dynamics
APRIL 30, 2015
IAAP teamed up with Staples to #CelebrateAdmins. Here’s a recap of just some of the amazing things that went on this year in celebration of you, Administrative Professionals: Executive Secretary Magazine sent out daily gifts from a variety of organizations specifically for administrative professionals learning benefit.
Tips From T. Marie
AUGUST 19, 2011
Checking up on friend is as easy as a “What’s up?” The questions arise, when we begin to think about applying traditional etiquette rules to this progressive style of communication. Clearly, e-mail communication has become a staple in the business world and social media is making leaps and bounds as well.
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Professional Assistant Blog
OCTOBER 21, 2008
Do you feel that you could find better buys, not just by going to the different stores such as Staples or Grand & Toy , but online as well? to be obtained from outside sources, other than the specified and approved vendors that have been set up. Since I work for a large corporation, this is my case as well.
Stephanie LH Calahan
MARCH 25, 2011
. A while back I wrote How to Waste Time and Lose Money Networking where I shared that follow up is the most important step to networking. But, how do you make sure to organize all of those business cards so that you CAN do the right FOLLOW UP? Staple the cards into a little notebook, one card per page.
Laughing all the Way to Work
JUNE 23, 2009
I was in back-to-back Committee meetings and I decided to use two different colours of folders, a blue one for the Committee members, with an attendance sheet stapled to the inside cover for my purposes, along with their meeting packages, and a red one for the Chair with everything the Chair was going to need. 411 Look Up 411.ca
Service Untitled
SEPTEMBER 15, 2009
We live in America I shouldn’t have to press anything for our language 2) English as a second language / culture call centers (India, Phillipines, etc…) 3) Agents disconnecting you intentionally and hoping you won’t call HQ with their name 4) Poorly trained people trying to fix your problem over the phone (Verizon FIOS is horrible (..)
Service Untitled
JUNE 8, 2010
We’ll Pick You Up.&# Three questions pertaining to customer service became staples: How satisfied were you? The book emphasizes that satisfying customers is not complicated. Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress.
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