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Looking for Great Deals For Your Office?

Professional Assistant Blog

Do you feel that you could find better buys, not just by going to the different stores such as Staples or Grand & Toy , but online as well? By The Professional Assistant on Tuesday, October 21, 2008 Filed Under: Productivity A re you the person that purchases stationary and other items for your department?

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Thank you for joining our Admin Blog-a-thon, what’s next?

Office Dynamics

IAAP teamed up with Staples to #CelebrateAdmins. Here’s a recap of just some of the amazing things that went on this year in celebration of you, Administrative Professionals: Executive Secretary Magazine sent out daily gifts from a variety of organizations specifically for administrative professionals learning benefit.

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OMG! Could Technology be Ruining your Professional Reputation?

Tips From T. Marie

The questions arise, when we begin to think about applying traditional etiquette rules to this progressive style of communication. Clearly, e-mail communication has become a staple in the business world and social media is making leaps and bounds as well. Can we text an RSVP? Is it ok to e-mail an invitation?

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Service Untitled» Blog Archive » Customer Service Pet Peeves

Service Untitled

We live in America I shouldn’t have to press anything for our language 2) English as a second language / culture call centers (India, Phillipines, etc…) 3) Agents disconnecting you intentionally and hoping you won’t call HQ with their name 4) Poorly trained people trying to fix your problem over the phone (Verizon FIOS is horrible (..)

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Productive Networking: 22 Ideas to Organize Business Cards for Effective Followup

Stephanie LH Calahan

Staple the cards into a little notebook, one card per page. I do as I advise people when I consult on business and social media etiquette. Image And Etiquette Consulting & Public Speaker. And I recycle the actual cards so they don't become clutter. Great system that works! Booking Notebook.

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Colour Coding Works.

Laughing all the Way to Work

I was in back-to-back Committee meetings and I decided to use two different colours of folders, a blue one for the Committee members, with an attendance sheet stapled to the inside cover for my purposes, along with their meeting packages, and a red one for the Chair with everything the Chair was going to need.

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Service Untitled» Blog Archive » Book Review: Exceeding Customer.

Service Untitled

Three questions pertaining to customer service became staples: How satisfied were you? Regularly surveying customers, but keeping questions targeted to one specific area could evaluate the company’s progress. What could we have done to improve our service? What do you think we do especially well?