Stephanie LH Calahan

APRIL 30, 2013

Today, I'll share why I have made a strategic switch as well as some resources to help you along your way.     I'll continue to update this as I find new resources. GooglePlus Basic Etiquette Posting Tips   by Ronnie Bincer (Reading Time: 3 minutes).   How-Tos of Google+. . 

Google 100

Google Social Media Etiquette Networking 100

Loosely Speaking

FEBRUARY 11, 2009

The usual etiquette of not blogging or Tweeting while in meetings didn’t apply during the meetup; interestingly, many were online and were actively sending links to one another as we talked, or blogging about what was said, or just Tweeting the meeting’s details.

Networking 100

Networking 2004 2009 Etiquette 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I usually snap my fingers and say "Hey, over here!" 23, 1 p.m. (for

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Service Untitled

JUNE 30, 2010

You should not just create Twitter and Facebook accounts and not be prepared for the flood of people who will express their opinions both good and bad; you will need to have a plan. You would take lessons, learn the skill, and try your newly learned abilities while accompanied by your coach or mentor. Consider using social media the same way.

Customer Service 40

Customer Service Social Media Mentoring Etiquette 40

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. Everyone up here calls him Obama and our Prime Minister is called Harper.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Service Untitled

OCTOBER 25, 2010

A recent Nielsen survey states that the primary online communication of today is Twitter; its unique visitors have increased 1,382 percent since 2009. When companies are not aware of the positive and negative, can it be perceived by customers and clients that the company or service just doesn’t care enough to answer?

Social Media 40

Social Media Customer Service Etiquette 2010 40

Service Untitled

SEPTEMBER 23, 2010

Of course, we can’t forget to get involved with social media as in Facebook and Twitter. And don’t forget to include issues you have resolved; people love humility and honesty. Having a web presence will give your customer the personal touch.

Customer Service 40

Customer Service Social Media Interviewing Etiquette 40

Service Untitled

APRIL 28, 2009

Home About Service Untitled Subscribe for Free Consulting Contact Archives Rewarding Volunteers Douglas April 28, 2009 Customer Service , Little Things, Big Differences No Comments More and more companies are encouraging conversations in company forums, on blogs, through Twitter, and on similar sites.

Credit Card 40

Credit Card Customer Service Gifts Etiquette 40

Laughing all the Way to Work

FEBRUARY 22, 2009

This is a must-have resource. Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. (for I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

MAY 27, 2010

Leave a Reply « Let Twitter help provide customer service Exceptional Customer Service Starts at the Top – Are You Setting a Positive Standard? Homebuyer tax credit provides customer service opportunities The U.S. has extended the First-Time Home Buyer Tax Credit. You can follow any responses to this entry through the RSS 2.0

Customer Service 40

Customer Service Etiquette Medical 2010 40

Service Untitled

JANUARY 20, 2010

The web now days offers a selection of social applications such as Twitter and Facebook where brand ambassadors could be heard. Those messages are not necessarily sales pitches, but could also be fun and creative (I’m a Mac I’m a PC) as long as they serve a business goal.

Customer Service 40

Customer Service Fax Etiquette 2010 40

Service Untitled

MAY 26, 2010

He’s an active participant on Facebook and Twitter and if you follow him, you’ll know that his positive energy is genuine. My personal favorite lines of Biggby culture-defining statements are “B-Happy” and “Love People.” Biggby Bob embodies these statements in both his presentations and his social media persona. Want to meet Biggby Bob?

Customer Service 40

Customer Service 2010 Etiquette Social Media 40

Service Untitled

OCTOBER 26, 2010

I know how to use Twitter and Facebook, and I will tell others. That was an unfair charge you levied on my account, and I have grown tired and irritated that the charge has not been removed in spite of four previous conversations with the customer resolution staff. My time is valuable. Respond to me within 24 hours. Communicate with me.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Laughing all the Way to Work

MAY 9, 2010

They are a valuable resource and I appreciate them. Like you, I list the new assistant as not only a contact but a definite resource for future references. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I have found this practice to pay off big just when you need it!

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

JULY 26, 2010

For the dollars they bring in and the money all staffers bring home (sorry nurses, don’t tell me how hard you work…most everyone in the U.S. works their butts off) you’d think they’d appreciate where those paychecks are coming from!

Customer Service 40

Customer Service Medical Health Etiquette 40

Laughing all the Way to Work

FEBRUARY 28, 2010

Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. a great game and I'm happy for my Canadian friends.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

AUGUST 30, 2010

Since Elizabeth has chosen at this time not to participate on social media sites such as Twitter or Facebook, her forum still gives her the opportunity to participate and answer questions or give suggestions.

Customer Service 40

Customer Service Social Media Credit Card Etiquette 40

Laughing all the Way to Work

JULY 12, 2010

Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list.

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

APRIL 27, 2009

The Human Resources Director pointed me to a small office and I was left alone to read what must have been 200 pages. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Service Untitled

OCTOBER 7, 2010

We have a small, but mighty social media response team and have a Twitter handle. If there is anything that looks to be specific to a customer, a member from the Twitter team contacts the customer and takes the conversation offline.

Interviewing 40

Interviewing Customer Service Social Media Credit Card 40

Laughing all the Way to Work

JANUARY 10, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JULY 11, 2009

Having the opportunity to hash it out with another assistant is a great resource. I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

DECEMBER 5, 2009

It works better if you have a whole pool of resources with different strengths to call upon. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I have a network of assistants that I call friends, although some are just phone colleagues, but we help each other. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

MAY 10, 2009

I used to work with someone who was an assistant in the Human Resources Department of a major law firm and has now become the Director of Human Resources in that same firm. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

MAY 31, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP Meeting Minutes Administrative Professionals 100

Laughing all the Way to Work

APRIL 22, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 5, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

MARCH 20, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 13, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

NOVEMBER 10, 2008

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 31, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. If you find some are outdated please let me know so I can remove them from this list. 411 Look Up 411.ca would versus could You are what you read. Full Disclaimer: The opinions expressed in this blog are the authors own views.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100