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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

If you’ve ever called a customer support line, you’ve likely heard the classic automated phrase, “This call may be recorded for quality assurance or training purposes.”. Companies would record customer support calls to ensure customer satisfaction and use them for future employee training. Social security number.

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Service Untitled» Blog Archive » Use social CRM to improve.

Service Untitled

The expansion of the social media therefore requires companies to be aware of what is being said about them and who is saying what about them. For instance, I have a Keurig coffee maker which I find incredible, yet I was not the purchaser. Social Customer Service – A completely different animal? Networking.

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 off my next purchase in exchange for answering questions, and then onto Office Depot with another receipt offering a discount to log in and answer some questions.

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Productive Networking: 22 Ideas to Organize Business Cards for Effective Followup

Stephanie LH Calahan

Thanks to Peter Coombs of FRONTLINE Training & Consulting. If I meet someone at an event or training session and obtain their business card, I jot down something about that person or the conversation we had to trigger my memory next time I look them up. I purchase those bound books that allow you to store the cards in sleeves.

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Service Untitled» Blog Archive » B&H Customer Service

Service Untitled

Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. 3 Responses to “B&H Customer Service&# Tim Sanchez said: Mar 22, 10 at 11:05 am My dad recently purchased a new DSLR camera from B&H. Bean, almost a century old business began as a.

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The Advertising Game

Laughing all the Way to Work

I know I am dating myself with this ad, but advertising does influence our decisions on what we purchase. I want to know that there will be a person I can speak to if I cant complete the order myself or if I have questions after the purchase. Im a people person The first place I go on a website is the Contact Us link.

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45 Professional Development Books to Level Up Your Career and Your Life

Success

Treating People Well: The Extraordinary Power of Civility at Work and in Life By Lea Berman and Jeremy Bernard With the decline in regular face-to-face interaction and so many people hiding behind social media, it seems as though politeness is often lost at work and in daily life.

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