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OCTOBER 15, 2010

I also purchase everything from tissues to sunscreen lotions. I was purchasing shirts for my son at Gap last week, and the cashier asked me if I wanted to open a Gap credit card. If I did, I would be entitled to an immediate 20% discount off of my first purchase. What about me? I want to be recognized as special too.

Credit Card 40

Credit Card Customer Service Purchasing Gifts 40

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FEBRUARY 2, 2011

Culture is how an organization operates whether you chalk it up to customs, attitudes, or etiquette. And that was before the bride purchased even a garter. It’s difficult to define because every business has a culture, but how effectively does it serve a company, and if we want to transform our culture can we really do it?

Customer Service 40

Customer Service Etiquette Social Media Promotion 40

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APRIL 14, 2010

Nordstrom “note&# which can be used for any Nordstrom store including online purchases as well as the use at all Nordstrom outlets. This works out to a 2% rebate, and if I use the card to purchase all my merchandise at Nordstrom, it comes out to a 4% rebate. For every 2,000 points I accumulate, I receive a $20.

Credit Card 40

Credit Card Customer Service Purchasing Travel 40

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FEBRUARY 19, 2010

If for any reason your purchase does not give you complete satisfaction, the full purchase price will be cheerfully refunded immediately upon request.&# Publix guarantees, “We will never knowingly disappoint you. The stores are uncluttered, well-stocked and clean.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

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JULY 30, 2010

All it took was my phone number and email address, and I would earn money back on all of my purchases. Since I am the companion to a few dogs and two horses, it’s a win, win for me. Why does Petco do it?

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

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JUNE 22, 2010

To show our appreciation, at the end of this short survey, a coupon for a 20% discount is attached to be used towards your next purchase. How frequently have you purchased our products or used our services? Thank you again for using our company, and we appreciate your honest opinions. Which of our products/services have you been using?

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

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OCTOBER 25, 2010

Watch criticism, review feedback, and pay attention to marketing successes and failures. For instance, I have a Keurig coffee maker which I find incredible, yet I was not the purchaser. Why not then use this popular line of communication to positively engage customers and build trust and brand loyalty?

Social Media 40

Social Media Customer Service Etiquette 2010 40

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MAY 12, 2010

On a recent exchange of a garment I had purchased where the zipper stuck the first time I wore the skirt, the store was gracious enough to replace the garment with another one even though I had made &# a final purchase, no returns please.&# Make your products easy to sell. Go the extra mile for a customer.

Customer Service 40

Customer Service Purchasing Phones Etiquette 40

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SEPTEMBER 17, 2010

When the shopper finally did find an iPod he wanted to purchase, there were no more in stock, and he was told the next order was not expected for another four weeks. He couldn’t find any sales staff to help, and there was not one specialist available in the electronics department which consisted of televisions, computers, etc.

Customer Service 40

Customer Service Clothes Etiquette 2010 40

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APRIL 5, 2010

It started with purchasing massive quantities (huge diaper loads) from all major manufacturers like Proctor & Gamble, Johnson & Johnson, etc. .&# Inventory expanded from diapers and wipes to formula, baby food, cribs, car seats, clothing, strollers, etc.

Customer Service 40

Customer Service Etiquette Negotiating Clothes 40

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APRIL 2, 2010

Everyone has had the experience of walking into a store with a list of what they wanted to purchase, and upon entering the store had been so overwhelmed by confusing layouts and designs of the store, they quickly got discouraged. Customers overwhelmingly asked for easy ways to find what they were looking for at any visit.

Customer Service 40

Customer Service Postal Service 2006 2005 40

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MARCH 12, 2010

I’ve always had quality service from the Toyota Service Department I frequent for my oil changes, and if I’m ever in the market again to purchase another vehicle, it will ONLY be a Toyota! Keep up your good work and remain true to your products and customers!

Customer Service 40

Customer Service Postal Service 2010 Finance 40

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MARCH 22, 2010

3 Responses to “B&H Customer Service&# Tim Sanchez said: Mar 22, 10 at 11:05 am My dad recently purchased a new DSLR camera from B&H. He shopped price, which B&H was competitive with, but he ultimately purchased from them because of their excellent customer service record.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

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SEPTEMBER 24, 2010

How to diffuse an angry customer A friend of mine purchased a pair of shoes from. photo credit: Kirstea Possibly Related Posts: A customer service lesson from a JetBlue flight attendant A JetBlue flight attendant made all the headlines yesterday when. You can follow any responses to this entry through the RSS 2.0

Customer Service 40

Customer Service Etiquette 2010 2006 40

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FEBRUARY 25, 2011

Once we gain their trust, we offer customers and clients choices, and with our recommendations they decide which home they want to purchase. Possibly Related Posts: Book Review: Exceeding Customer Expectations I just finished reading Kirk Kazanjian’s book Exceeding Customer Expectations. photo credit: Dana Moos, Realtor.

Medical 40

Medical Customer Service Expenses Purchasing 40

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JUNE 24, 2010

The customer of today turns to these vehicles in his research prior to the purchase. There are also many conversations among consumers about product applications on various websites, and our product specialists contribute with valuable insight. We are pretty accessible via the phone or e-mail.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40

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APRIL 16, 2009

The company doesn’t find it profitable to help customers on an individual service basis, so they make you purchase more services to hike up the per visit/transaction charge. The company doesn’t want to bother doing whatever for whatever the relatively low price point they set is, so they implement a minimum service charge.

Customer Service 40

Customer Service AT&T Policies Expenses 40