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Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Every time you answer the phone, you are accepting responsibility for the relevant interests of others. Their importance hasn’t diminished in our modern world of text messages, e-mails, and online chats.

Etiquette 250
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Debrett’s unveils etiquette guide for hybrid working

Workplace Insight

Debrett’s, the well-known authority on manners and etiquette, has created a guide to hybrid working etiquette, sponsored by Poly. The guide claims to offer updated advice for the hybrid work era at a time when -it says here – etiquette at work has never been more important. Nobody will applaud your stoicism.

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An Admin’s Guide to Virtual Meeting Etiquette

All Things Admin

Follow In-Person Meeting Norms You wouldn’t wander into the boardroom at work 15 minutes late while munching on a cheeseburger and talking loudly on your cell phone. Proper Video Etiquette Enhances Your Personal Brand! So don’t enter a video meeting that way, either.

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Business Etiquette - Webinar

Office Dynamics

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Wishing you all the best with your training. Email etiquette.

Etiquette 100
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Business Etiquette for the 21st Century - A Webinar

Office Dynamics

Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. Introducing Emily Post's Guide to Business Etiquette for the 21st Century. Introducing Emily Post's Guide to Business Etiquette for the 21st Century.

Etiquette 100
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Elevator Etiquette 101: Going Up?

Professional Assistant Blog

Home About Me Advertise Elevator Etiquette 101: Going Up? You reminisce about that Seinfeld episode where Elaine gets stuck on the subway and starts talking to herself about how the train isn’t moving and starts to get claustrophobic. Can you think of any more etiquette related items while riding the elevator? Whats next?

Etiquette 100
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Accepting Feedback (The positive kind!)

Office Dynamics

If the person writes you a letter, memo, or email thanking you for something you did, it is good manners to acknowledge it with a card, return email, or phone call and once again, all you need to say is, “I received your letter and would like to let you know that I so appreciate you noticing my efforts.”. I am so glad you noticed.”.

Etiquette 100