Office Dynamics

MAY 27, 2014

Does it make any difference whether you IM or phone someone? For example, a co-worker’s bereavement; a vendor’s terminal illness; someone’s adoption or job promotion; a billing inquiry; a credit request on your account; inquiring for information on a job posting; and so much more. And when should you use letter correspondence?

Skills 100

Skills Etiquette Social Media Mentoring 100

Service Untitled

JULY 7, 2010

A customer service applicant might be asked, “If you worked at American Express, how would you give a hug to a card member over the phone?&# Engaging customers with social media while building customer service Customer loyalty generally follows outstanding customer service. At a local.

Credit Card 40

Credit Card Customer Service Postal Service FedEx 40

Service Untitled

FEBRUARY 19, 2010

The manager came over to me, listened to my problem with my cell phone and my time restraints; asked me if I wanted to leave the phone and come back after I picked up my children, and during that time my phone would be either repaired or replaced. At a local. You can follow any responses to this entry through the RSS 2.0

Verizon 40

Verizon Customer Service Phones Etiquette 40

Service Untitled

MARCH 22, 2010

This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why. A system that makes special orders simple is a system that helps promote customer service.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Laughing all the Way to Work

SEPTEMBER 20, 2009

Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up. Fax Blasts I remember someone from my IAAP Chapter asked me to fax the notice of our Chapter dinner to a list of about 60 companies to promote it. Oh, I agree. 411 Look Up 411.ca

Fax 100

Fax Time Zones IAAP 2009 100

Men With Pens

NOVEMBER 19, 2009

The Metrics of Social Media Reply Pat OBrian November 20, 2009 at 6:19 am The idea of creating a diverse experience is good. As a virtual assistant, I tend to market and promote my services to my niche customer. Has Social Media Cheapened Creative Talent? Octopus etiquette, indeed. Great post. I like that.

2009 40

2009 AT&T Gifts Training 40