Office Dynamics

MARCH 12, 2015

It is very hard for small business to find the money to support training. I wrote an article called Getting To Yes that outlines the steps you need to take to persuade your executive to support your training. What about taking advantage of training from Skillsoft or an employee training through your company?

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BMT Office Administration

OCTOBER 4, 2022

Read on to discover the most successful types of workplace monitoring for both remote workers and office workers. If you’ve ever called a customer support line, you’ve likely heard the classic automated phrase, “This call may be recorded for quality assurance or training purposes.”. The history of employee monitoring’s various forms.

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Office Dynamics

JUNE 22, 2016

They guide the organization, make important decisions and steer the team toward success. They guide the organization, make important decisions and steer the team toward success. The 9 key areas where you need to focus, to become a masterful self-leader in the workplace. After all, leaders are the people we work for, right?

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Office Dynamics

DECEMBER 15, 2016

The question is, how do you find something personal, but still workplace appropriate, for each individual employee? Grab your techie a geek-chic Nerd Herder Gadget Wallet to keep his headphones, charging cords, flash drives, phone, cash and cards organized and close at hand. Look for tickets to a beer tasting event or brewery tour.

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Professional Assistant Blog

MARCH 20, 2008

Today’s assistants are computer savvy, smart and up-and-coming, and consider themselves professionals in the workplace. Professional Organizer: Organization is a must if you are an assistant. One of our main duties is to keep our bosses organized.

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2008 2007 Cubicle Google Docs 100

Laughing all the Way to Work

APRIL 8, 2009

How often I have organized a conference or arranged a Board meeting and after all the organization and planning it goes off without a hitch. I like organizing and feel satisfied when everything comes together nicely, but it takes a lot of work to get there. Have you ever been at an event that isnt well organized?

Administrative Professionals 100

Administrative Professionals Time Zones IAAP 2009 100

Laughing all the Way to Work

MAY 10, 2009

Would you take a job just to get your foot in the door of an organization you really wanted to work for, even if it was a position that you didnt want to make a career out of? She saw the importance of this training to help her daughter know the workings of an office from the bottom up and the office benefitted from her educational training.

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Time Zones IAAP International Meeting Minutes 100

Service Untitled

SEPTEMBER 8, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Employee engagement is a force behind success Cheryl September 08, 2010 Behind the Scenes , Employees , Hiring & Training 2 Comments Employee engagement is the motivation, commitment, and loyalty of people working in order to further an organization’s interest.

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Service Untitled

OCTOBER 29, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Look after your staff and they will look after your customers Cheryl October 29, 2010 Customer Service , Employees , Specific Companies No Comments Fortune magazine rates the top ten best companies to work for every year and interviews someone from each organization.

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Laughing all the Way to Work

APRIL 5, 2010

Does your boss ever organize a meeting behind your back? That makes it difficult when I am supposed to be organizing his calendar, but since I am responsible to organize his time and in spite of my frustration, I have to make it work. (for Mine does and it can cause problems with my scheduling.

Time Zones 100

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Office Dynamics

APRIL 26, 2016

A stellar Executive Assistant must think of every detail for every function such as calendar management, travel planning, meeting preparation and execution, and e-mail management. Those are just the fundamentals. Top-performing executive assistants or administrative assistants must also be: Persuasive. Intuitive. A mind reader. Approachable.

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Administrative Professionals 2016 Stress Travel 100

Service Untitled

SEPTEMBER 13, 2010

Employees need to be better trained and rewarded for exemplary customer service behaviors using team awards, benefits and senior management acknowledgments. Organizations need not be defensive, and should help employees learn and train what will make the customer experience better.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

MARCH 13, 2010

I like to be prepared and I find life just works better for me at home, work and even on the bus, when I am organized and ready for whatever is coming up. I organize my desk so everything is within easy reach and makes sense to the way I like to work. I too, love to be organized and it only makes sense to be prepared.

Time Zones 100

Time Zones IAAP 2010 International 100

Eat Your Career

AUGUST 9, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Offer to help train others and organize your work as best you can for an easy transition.

2010 100

2010 Stress Resume Cover Letter 100

Office Dynamics

DECEMBER 5, 2016

T he Organized Admin. Is it appropriate to wear a skirt above your knee when you’re over the age of 55? What are your top 3 recommended books for assistants? Please share your recommendations in the comments below.). The Compound Effect, Darren Hardy. The Innovative Admin. The Proactive Professional. Not Just An Admin.

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Office Dynamics

DECEMBER 14, 2015

Are my skills up-to-date for this job and organization? Ask yourself these key questions: Am I achieving my job objectives? Have my career objectives changed? Am I doing what I’m good at and enjoying doing? Share your best practices to advance your career in the comments below (bonus points for holiday season shares but all are welcome!).

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Laughing all the Way to Work

DECEMBER 17, 2008

Here are the top qualities that an assistant must have: Be organized. Can I say that again – BE ORGANIZED! An assistant’s job is to organize the boss and in order to do that we must be organized ourselves. .© Copyright Patricia Robb 2010 17 December, 2008 Anyone can be an Administrative Assistant, right?

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Laughing all the Way to Work

DECEMBER 19, 2009

© Copyright Patricia Robb 2010 19 December, 2009 Meetings Plus: Taking them offline I organize a lot of meetings in a day, week, month; heck, even into next year. There are a lot of good organizing tricks out there and whenever I find one that works, I pounce on it and it becomes something I cant work without.

Time Zones 100

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Service Untitled

JUNE 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Employee satisfaction a key to exemplary customer service Cheryl June 15, 2010 Customer Service , Employees 1 Comment A motivated workplace helps all of us do our jobs better. From self-awareness, employees can nurture customer satisfaction.

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Laughing all the Way to Work

JULY 12, 2010

The Stevie® Awards is a prestigious award honouring the achievements and positive contributions of organizations and business people worldwide. The fact that they have a category for Support Staffer of the Year is recognition of the important role support staff play in any organization.

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2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

MAY 16, 2010

The person sending out the request for the meeting and asking for dates would usually be considered the meeting organizer. If you are not the organizer, you still have a responsibility to provide available dates in a timely manner, set a reminder to make sure there is an agenda and if there isnt, email to ask for one.

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Laughing all the Way to Work

JULY 1, 2010

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. .© Copyright Patricia Robb 2010 2 July, 2010 We dont know what we dont know We really dont know what we dont know do we?

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Laughing all the Way to Work

OCTOBER 10, 2008

The argument could be said that the role of the assistant is to assist and keep your boss organized so we shouldnt complain when we have to do it. I have found the best way to cope is to keep yourself organized. Keep an organized filing system and file list. Sometimes bringing the situation to their attention may help.

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Time Zones IAAP 2008 International 100

Laughing all the Way to Work

SEPTEMBER 6, 2008

© Copyright Patricia Robb 2010 6 September, 2008 Going Checklist Crazy I am organizing a Board meeting and I have checklists and to-do lists coming out of my ears. Being organized helps de-clutter any task and makes it more manageable and doable. Using a Bring-Forward System to Help Organize Your. 23, 1 p.m. .

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Service Untitled

NOVEMBER 6, 2009

Where exactly escalations originate from depends a lot on the particular company and how its customer service organization is setup. Possibly Related Posts: Employee satisfaction a key to exemplary customer service A motivated workplace helps all of us do our jobs. There are a couple of different views on this.

Customer Service 40

Customer Service Etiquette Policies 2006 40

Laughing all the Way to Work

NOVEMBER 8, 2009

Follow up with the meeting organizer to request agenda and/or meeting materials, pre-reading, etc. If outside the city, make travel arrangements: are flights required, train or will he or she be driving. State the purpose of the meeting in the calendar appointment as well as who will be at the meeting (i.e. Provide a contact number.

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Time Zones IAAP International Calendars 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. There comes a time when companies need to pony up the money and either pay for your training or pay for a professional instead of heaving everything off on the admin because theyre cheap.

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Time Zones IAAP 2009 International 100

Laughing all the Way to Work

SEPTEMBER 19, 2008

© Copyright Patricia Robb 2010 19 September, 2008 Using a Bring-Forward System to Help Organize Your Boss Of all the articles I have written, the one I wrote on the bring-forward system by far gets the most views. As an Executive Assistant to a busy CEO, I have to organize my boss and I needed a bring-forward system to meet his needs.

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Time Zones 2008 IAAP Calendars 100

Laughing all the Way to Work

FEBRUARY 14, 2009

I love the planning, organizing and running around that goes into bringing a conference from a thought to a successful event. You wonder how we do it all between our personal and professional lives, but we manage and I think it has to do with the fact that we are organized. You couldnt survive if you werent. 23, 1 p.m. (for

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Laughing all the Way to Work

APRIL 10, 2009

I find the best way for me to keep my Inbox organized is to immediately deal with the e-mail when it arrives. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones Administrative Professionals IAAP International 100

Laughing all the Way to Work

JANUARY 23, 2010

Another office raised almost $1,000 in a fundraising effort they organized. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion. He raised over $1,000.

Time Zones 100

Time Zones IAAP AT&T Meeting Minutes 100

Laughing all the Way to Work

JANUARY 13, 2009

In some organizations raises are tied to how well you do and it is also a record that is kept on your personnel file. I use a place based in Toronto called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!" Thanks for the help Maura January 13, 2009 Patricia Robb said.

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Time Zones IAAP 2009 International 100

Office Dynamics

APRIL 30, 2015

Here’s a recap of just some of the amazing things that went on this year in celebration of you, Administrative Professionals: Executive Secretary Magazine sent out daily gifts from a variety of organizations specifically for administrative professionals learning benefit. IAAP teamed up with Staples to #CelebrateAdmins.

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2015 Administrative Professionals OfficeTeam Staples 100

Laughing all the Way to Work

JULY 16, 2010

Manage: Consider these points as you organize your workload. It reduces confusion by improving organization and leaves your work space clean. Put the least important one on the bottom and the most urgent on top. As you complete tasks, peel off the sticky notes to reveal the next priority. Check: Are you prioritizing tasks correctly?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 4, 2008

The head of your organization can often set the tone for how the rest of the office functions. Everyone helping each other and working together to achieve the goals of the organization. Even though you may have someone in your office that is like this, that does not mean you have to become involved.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 9, 2010

If I deal with someone and can see that they have organized something well, I will make sure to ask them about it. I also do not claim to give any medical, financial, psychological, veterinary, retail, personal training or HR advice, although at times it may seem like I think I know what Im talking about, it is just my opinion.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 11, 2009

There are some assistants however who enjoy the organizing and the business of being an administrative or executive assistant and they are good at their job and get great satisfaction in what they do. They dont want to change their career and that is all right too. (for Holidays (Public) in Canada and the United States Canadian Holidays U.S.

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Time Zones IAAP 2009 International 100