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Service Untitled» Blog Archive » Patient satisfaction and customer.

Service Untitled

If the anger is an emotion derived from the consequences of a medical condition, the health care professionals can still maintain excellence in customer service by adhering to the following suggestions: Be attentive when the patient is speaking. Are you listening medical professionals? Have empathy for the patient the entire time.

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Thinking Outside the Job Description Box

Professional Assistant Blog

Some examples would be managing a company website, creating, editing and writing a company newsletter or creating promotional materials, invitations and brochures for marketing events. Administrative assistants are highly skilled in many areas and sometimes we take it for granted, not recognizing where we could go with our skills.

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Taking the time to acknowledge someone and say thanks.

Laughing all the Way to Work

This could include sympathy cards, thank you cards, birthday cards, congratulations on a promotion, a card to reconnect with a client you havent heard from in awhile, or many other reasons. I dont often promote any businesses from my blog, but I thought this one was worth talking about. To send to clients of your company.

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Getting your foot in the door.

Laughing all the Way to Work

If you can prove yourself as a good worker you can go up through the ranks and because they already know how you work, they are more apt to promote you. The administrative position can be a springboard for a management position if you want to go in that direction and have the right educational background.

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The Advertising Game

Laughing all the Way to Work

Fax Blasts I remember someone from my IAAP Chapter asked me to fax the notice of our Chapter dinner to a list of about 60 companies to promote it. Telemarketing is my number one annoyance in advertising and as soon as I answer the phone and get that few seconds of dead air, that is my queue to hang up.

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Bioteams Part 1: The Team Leadership Zone

BioTeams

We also proposed that this new understanding could be further promoted and made useful to a greater number of people by working around the definition and establishment of a new discipline centred around the study of Bioteams. Just think of the impact of a poor salesman in an enterprise or a poor brain surgeon on a medical team.

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