Office Dynamics

MARCH 17, 2017

People look up to them and listen when they speak. Learn to observe the successful people around you and mirror their example. Your voice is a critically important tool for communication. Others can pick up on things that are subtly hidden in your voice. We hope you’ll join us to learn more and have some fun!

Administrative Professionals 183

Administrative Professionals 2017 Skills Training 183

Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. Live Webinar Question and Answer Follow up! We have listed each speaker and what the attendees will learn. I know every aspect of the profession.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. I had to adapt and do it quickly to keep up with the fast pace and never-ending questions. For me, this new role has been an excellent learning experience.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Small Business CEO

OCTOBER 26, 2012

Just when small-business owners become accustomed to one type of social media marketing it seems another one crops up. Similar to other forms of social media marketing, you must know how to effectively use text marketing and which rules of etiquette to abide by. Text Marketing Etiquette. The History. Build Interest.

Social Media 40

Social Media Etiquette Forms Phones 40

Stephanie LH Calahan

APRIL 28, 2010

Work With Stephanie « Your Etiquette Practice Could be Killing Your Productivity | Main | 16 Productivity-Enhancing Websites » Grow Your Productivity by Hours a Day Think about this today!  Have you had feelings of guild about slipping up?  Learn whatis enhancing or impeding your productivity today!

Twitter 100

Twitter Fax Networking Etiquette 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. In an emergency, the cell phone is a useful tool. However, I think our etiquette hasnt caught up with the technology. ▼ August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Professional Assistant Blog

MARCH 10, 2008

In my weekly recap last Friday I pointed out a Lifehack.org article arguing that the current climate for hyper-productivity isn’t all it’s cracked up to be. Then yesterday I came across a similar post , claiming that the pursuit of productivity has ended up out of control. It’s understandable this has come about.

2008 100

2008 Cubicle 2007 Google Docs 100

Office Dynamics

NOVEMBER 23, 2015

Here at Office Dynamics International, as we wrap up this 25th year of business, we’re feeling both grateful and overwhelmed with all we’ve experienced in 2015. Joan will be sharing personal insights and helpful guidance for setting yourself up for success in 2016. Learning Highlights. As an attendee, you’ll learn….

2015 100

2015 2016 Holidays Administrative Professionals 100

Professional Assistant Blog

OCTOBER 29, 2008

In one of my previous jobs, when I was working for an Investment Advisor, he gave me the installation CD-ROM and asked me to read up on how to use it. Believe it or not, this was quite an easy system to learn. Just click on any of the links below to take a look at the particular task you would like to learn about. Whats next?

2008 100

2008 Cubicle Google Docs 2007 100

Laughing all the Way to Work

FEBRUARY 19, 2009

Everyone up here calls him Obama and our Prime Minister is called Harper. What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Professional Assistant Blog

OCTOBER 31, 2007

There are times when people come up to me and expect things to be done right away. People have to learn that they are not the only ones that need things to get done quickly. Do you feel jittery each time you receive a task that needs to be completed yesterday? Apparently, everyone comes to me all at the same time.

2008 100

2008 Google Docs Cubicle 2007 100

Laughing all the Way to Work

JULY 1, 2010

Here are some ways I have found can help: The web is a wonderful tool for sharing. I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other. " Warning! I look like that!!

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

OCTOBER 31, 2009

He takes about 12 steps, squats and rejoices in his accomplishment, then he gets up and walks another 12 steps and squats again to repeat the process. I know the newness of it all will be gone soon and it will just be a normal thing that he is a little walker, but for now it is cute to see him learn this new skill. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 20, 2010

It works well when it is a co-worker who sits closest to you, but depending on how your office is set up that might not be possible. She had to set up an away voicemail message and fortunately had kept a script of what her away message usually said, She worked for a doctor so it was important that the proper referral numbers were given.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

He will have a quick conversation with a staff member and set up a meeting, but not tell me anything about it. laughs* I had one boss who was absolutely forbidden to schedule his own appointments because he would foul up his calendar so badly. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Some people in the office were trying to get the remote working as we had a PowerPoint presentation coming up and were calling it things like remote thingy , remote slide clicker, wireless mouse so I finally asked, "Does anyone know what the official name for that thing is?" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Professional Assistant Blog

FEBRUARY 25, 2008

You have access to more resources, such as better technology and online learning (which is usually provided by the company). Leadership potential is quite different, since you can move up within the company quite quickly, as opposed to a smaller firm, where it might be family run. You don’t want to end up looking for another job.

2008 100

2008 Cubicle Google Docs 2007 100

Professional Assistant Blog

JANUARY 25, 2008

What trips people up? What do they learn the hard way? What do people struggle with, or what have they had to learn the hard way? My biggest was learning a new language again, since Ive lived in Switzerland as well. What puzzles people? Are these social things, business things, language things.

2008 100

2008 Cubicle 2007 Google Docs 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 13, 2010

I take the bus to work and I often see people getting on a busy bus and then going through their backpack or purse looking for their bus tickets and holding up the line. I like to be prepared and I find life just works better for me at home, work and even on the bus, when I am organized and ready for whatever is coming up. no tickets.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JANUARY 10, 2010

Another time I was trying to find a full-serve gas station to fill up, but there was nothing to be found. It was expensive,but when I brought it home I had to do all the work to get it up and running. He loved it and I believe ended up doing his job better because of it. I remember when self-serve gas stations first started.

Time Zones 100

Time Zones IAAP 2010 International 100

Professional Assistant Blog

NOVEMBER 21, 2007

When I least expected it, the skies opened up and a job fell in my lap. Check them out and see what else you can learn! I actually had a short period in my career when I was unemployed. It was a difficult 6 months, especially near the end, when I kept thinking that no one wants to hire me. Until next time, Take care - of your clutter!

2008 100

2008 Cubicle Google Docs 2007 100

Laughing all the Way to Work

FEBRUARY 21, 2009

If a conference comes up and they are looking for someone to do the registration, we can step in and do that or we can organize it from start to finish. What about brainstorming to see what organizational tools would work best in the office? Who better than the admins to come up with something that works. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP 2009 International 100

Office Dynamics

APRIL 30, 2015

Here’s a recap of just some of the amazing things that went on this year in celebration of you, Administrative Professionals: Executive Secretary Magazine sent out daily gifts from a variety of organizations specifically for administrative professionals learning benefit. IAAP teamed up with Staples to #CelebrateAdmins.

2015 100

2015 Administrative Professionals OfficeTeam Staples 100

Professional Assistant Blog

NOVEMBER 8, 2007

Learn from them and build on your weaknesses to make them into strengths. Take up a hobby, play some sports, spend time with your family. At times, the person that conveys this tone doesn’t realize they are coming across in a harmful manner. Remember, we are all human and we make mistakes.

Gossip 100

Gossip 2008 Cubicle Google Docs 100

Laughing all the Way to Work

MAY 1, 2009

If you are a new hire, take the time to learn and ask questions. A colleague and I were discussing this very thing as we have seen it time and time again with new hires trying to succeed and who end up making some avoidable mistakes by jumping in too quickly and making decisions before having enough information. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MAY 31, 2009

Lesson learned and will now put me on high gut alert. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

A good tip if you flub up your voicemail is to press # and it should give you prompts to get out of it. But, as I learned the hard way it doesn't work on all systems. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

DECEMBER 28, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca " Warning!

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JANUARY 31, 2009

© Copyright Patricia Robb 2010 31 January, 2009 Housecleaning in Word 2007: Customizing your Dictionary Something you should do every once in awhile is to clean up your dictionary in Word. I have the software at home, but havent gotten the gumption up to load it yet. 411 Look Up 411.ca 411 Look Up 411.ca

2007 100

2007 Time Zones IAAP Meeting Minutes 100

Service Untitled

SEPTEMBER 27, 2010

It becomes a finely honed combination of quantity and efficiency developed by knowledge of the product, understanding the needs of customers, training, and the support tools available to the customer service team. In a call center, there are super stars, top performers, middle of the road workers, and low performers.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. I can even make reminders to him for his personal events (green) like lunch with a friend or picking up dry cleaning. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!"

Calendars 100

Calendars IAAP Time Zones 2010 100

Professional Assistant Blog

DECEMBER 11, 2007

Keeping your readers up-to-date and information about current information on your company or topic will make them ask for more. Dont be afraid to spice it up a little. Try to throw in your own spin on information that you learn and post about. A person with high authority would help the blog the most. Post regularly.

2007 100

2007 2008 Cubicle Google Docs 100

Laughing all the Way to Work

NOVEMBER 16, 2008

I did do research however and read as many articles and books on the subject that I could and then I tackled the article and actually learned something while doing it. Writing on a subject you know nothing about is a good way to learn something about that particular topic. 411 Look Up 411.ca " Warning! I look like that!!

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 13, 2010

If I am told that I should have it in the next few weeks, or can expect to receive it in a couple of months, that doesn’t really help me with my follow up as it is not a definite date. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" 411 Look Up 411.ca 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 5, 2009

I was at the cottage with a friend and she was cranky and started to get wound up about something to do with her husband. By the end of the call her husband had caught her crankiness and it ended up with them both being angry. She ended up calling her husband back and apologizing for her bad mood. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100