Office Dynamics

JUNE 4, 2014

Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.

Social Media 100

Social Media Etiquette Facebook Networking 100

Office Dynamics

JUNE 4, 2014

Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.

Networking 100

Networking Social Media Etiquette Facebook 100

Office Dynamics

JUNE 4, 2014

Do your homework and learn to use social networking to your professional advantage. Remember your etiquette in all settings is vital, even when they are “virtual” settings! I scan the ‘feed’ to learn tips and information on a variety of topics, including tech. Social Networking Tips. Send no more than one news story a day.

Networking 100

Networking Social Media Etiquette Facebook 100

Laughing all the Way to Work

JANUARY 19, 2009

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Training 100

Training Time Zones IAAP Meeting Minutes 100

Workplace Insight

JUNE 19, 2023

There will be differences, ranging from the internal platforms they prefer to appropriate office etiquette. Empathy training for managers can facilitate the conversations needed to draw out these insights and gain a holistic understanding of your company’s sub-cultures.

Time Zones 52

Time Zones Etiquette Negotiating International 52

Office Dynamics

JULY 9, 2014

Coursera Learning without limits. I love this resource for keeping my skills updated and continued learning. PatriciaRossi Etiquette Expert, Author EVERYDAY ETIQUETTE, Professional Speaker,NBC Daytime’s National Manners Correspondent,Kindness not Formality,Relationships not Rules. The price is right, too!

Twitter 100

Twitter Administrative Professionals Etiquette IAAP 100

On The Job

JANUARY 13, 2014

has had a financial training program in place since the late 1960s. Fifteen to 20 new college graduates are admitted to the Accelerated Career Track program that has more than 1,000 applications every year, says Lisa McLarty, vice president and the program''s senior manager. BOK Financial Corp.

Etiquette 100

Etiquette Finance Skills Training 100

Office Dynamics

JULY 21, 2016

In this month’s webinar, administrative training expert Joan Burge is revealing the solution—a brand new way to ease the burden on you and ensure your executive is happy. Its all-in-one planner is the fastest, easiest, and smartest way to manage individual profiles and preferences and create custom end-to-end itineraries.

Travel 100

Travel Administrative Professionals Agencies International 100

Office Dynamics

APRIL 3, 2017

Since I got out of high school and went right into the workforce, I was hungry to learn in any way possible. I have identified 3 levels of learning. Peer to peer (Basic, Foundational)—these are the great tips you learn from your peers; the people who are in the same job family as you. There are millions of them! I agree 100%.

Assertiveness 203

Assertiveness Administrative Professionals 2017 Gifts 203

Allwork

NOVEMBER 6, 2023

What you’ll learn Discover the latest trends in the flexible workspace industry and stay ahead of the curve. So it’s larger companies, more 100 employees where they’re fitting out and managing that whole space themselves. That’s where I see you’ve got to make it much more of a destination.

AT&T 264

AT&T Environment Travel Restaurants 264

Office Dynamics

DECEMBER 15, 2014

Learn more about this special experience and what makes Who Took My Pen … Again? It was a culmination of the thoughts of many assistants who came together through a collaborative process around the idea “how assistants can add value every day.” Why the Kindle Version?

Gifts 100

Gifts 2014 Collaborate 2015 100

Office Dynamics

MARCH 21, 2017

Learning to communicate at the executive level is absolutely essential for success and it’s extremely rare. When Joan presents training, she always receives similar feedback: People think she is “poised, polished and professional.”. There is much to learn regarding advanced skills for assistants. Register Today.

Skills 203

Skills Administrative Professionals 2017 Training 203

Office Dynamics

MAY 29, 2018

Being a World Class Assistant, Gillie took her CWCA credentials, career portfolio, and everything else she had learned in that class in Las Vegas and within one month found herself being offered a great position in another large organization. She deserves this as she has consistently pursued excellence and has continued her learning.

Administrative Professionals 188

Administrative Professionals 2018 Resume Etiquette 188

Office Dynamics

MARCH 12, 2015

We had an incredible webinar event with over 1,300 assistants registered to learn more about why, as an administrative professional, they should consider a career certification. It is very hard for small business to find the money to support training. We have listed each speaker and what the attendees will learn.

IAAP 100

IAAP ASAP Administrative Professionals Training 100

Office Dynamics

JUNE 22, 2016

Only a rare few administrative professionals have learned to tap into the power of the most advanced leadership skill. Learning Highlights. As an attendee, you will learn…. Plus helpful resources for continued learning!). Self-Management vs. Stress Management and Juggling Work, Home and Your Personal Life.

Administrative Professionals 189

Administrative Professionals 2016 Gifts Purchasing 189

Laughing all the Way to Work

OCTOBER 4, 2009

.© Copyright Patricia Robb 2010 4 October, 2009 Confessions of a Micro-Manager Who would want to work for a micro-manager? Here are some reasons I think managers can get possessive: Im not sure I can trust you. A manager has to have confidence that you know how to do your job. I never wanted to be a manager.

Management 100

Management Time Zones IAAP International 100

BioTeams

JUNE 30, 2020

Personally, I never logged into Zoom prior to the global pandemic as my user adoption trajectory favours platforms that unify productivity apps within collaboration, communication and project management tools like Slack, Microsoft Teams and JIRA CORE. About Max Bhanabhai. Max collaborates on Bioteams with Ken Thompson (The Bumble Bee).

Agenda 69

Agenda Collaborate 2020 Etiquette 69

Office Dynamics

SEPTEMBER 28, 2015

You may not be directly affected by this dragon the dragon can be creating pain for your industry, your employer, managers, executives, and customers. When planning upcoming seminars, conferences, and training – see how they line up and teach you strategies that you can bring back and implement in your workplace.

Training 100

Training Promotion Skills Learning 100

Office Dynamics

MARCH 17, 2017

Learn to observe the successful people around you and mirror their example. We know that investing in a comprehensive training program like World Class Assistant is a big decision. We hope you’ll join us to learn more and have some fun! How you present yourself, your style and your overall look create your total package.

Administrative Professionals 183

Administrative Professionals 2017 Skills Training 183

Practically Perfect PA

FEBRUARY 24, 2012

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.

Microsoft Outlook 100

Microsoft Outlook Assertiveness Etiquette Training 100

Laughing all the Way to Work

AUGUST 29, 2009

© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. Your role may be just to unclutter their Inbox so they can better manage the important items. Lets enjoy our day together.©

Management 100

Management Time Zones IAAP International 100

Service Untitled

JUNE 29, 2011

After all, business owners and senior management need customer representatives to make a positive impact on “social media-savvy customers.&#. Here are some suggestions an organization might consider: Have a training program that helps customer representatives deal with people.

Customer Service 40

Customer Service Training Social Media Twitter 40

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. I know she does not know but needs to learn this skill in order to succeed every day.”. Managers who do not know how to utilize administrative assistants in new ways. By Nancy Fraze, Reporter in the Field.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. I know she does not know but needs to learn this skill in order to succeed every day.”. Managers who do not know how to utilize administrative assistants in new ways. By Nancy Fraze, Reporter in the Field.

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

BioTeams

NOVEMBER 9, 2019

How do teams effectively manage communication and leverage unified communication platforms to drive smart behaviours that lead to focused outcomes? Learning from nature means that teammates must be trained to expect information rather than orders and must be able to quickly work out appropriate responses without having to be told.

2019 65

2019 Collaborate Etiquette Time Zones 65

Office Dynamics

APRIL 26, 2016

I hear managers or Human Resource Professionals say it doesn’t take any special skill to be an administrative assistant. A stellar Executive Assistant must think of every detail for every function such as calendar management, travel planning, meeting preparation and execution, and e-mail management. Intuitive. A mind reader.

Administrative Professionals 100

Administrative Professionals 2016 Stress Travel 100

Office Dynamics

APRIL 30, 2015

Here’s a recap of just some of the amazing things that went on this year in celebration of you, Administrative Professionals: Executive Secretary Magazine sent out daily gifts from a variety of organizations specifically for administrative professionals learning benefit. Business Management Daily had a daily free download or gift.

2015 100

2015 Administrative Professionals OfficeTeam Staples 100

Service Untitled

JANUARY 13, 2014

Our mothers told us when we were very young that we wouldn’t always get everything we wanted, and we must learn to be fair with everyone we deal with in life. Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem. Take a deep breath.

Customer Service 40

Customer Service Etiquette Medical AT&T 40

Eat Your Career

AUGUST 9, 2010

Workbooks Stress Management Workbook Time Management Magic Reinvent Your Career Workbook More Tasty Goodness Career Management Consulting Job Interview Coaching Resume Revision Group Training & Public Speaking Eat My WHAT?! Offer to help train others and organize your work as best you can for an easy transition.

2010 100

2010 Stress Resume Cover Letter 100

Service Untitled

SEPTEMBER 13, 2010

a Georgia provider of Customer Experience Management reported American consumers feel customer service satisfaction has slipped since the first quarter of the year. We can learn to create the most positive and best customer service experience for our customers, and use surveys like this to keep us informed. noted the downward trends.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! 23, 1 p.m. (New

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Our role is important to the success of executives and managers everywhere. Here is a video link on the proper etiquette to address a President. ► August (4) Managing your Boss's Inbox Nice ways to say, "Hurry up!" " Warning!

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

JULY 1, 2010

One person can be great at software programs and know all sorts of tricks to get things done quickly and another might be excellent at organizing and managing their email account. I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions.

Time Zones 100

Time Zones IAAP 2010 International 100

Office Dynamics

JANUARY 18, 2017

Daren Martin’s presentation on showing up like an owner – and not “just an admin” – provided many great examples of how we can choose to show up, from dress and grooming to meeting etiquette to original professional contributions.

Administrative Professionals 100

Administrative Professionals 2016 Mentoring Collaborate 100

Laughing all the Way to Work

MAY 10, 2009

Many times the administrative assistant position is a good way into an organization and what a great training ground to know an organizations inner workings than in this profession. I think many university students are seeing the value in having this kind of training. So much is expected of executives these days.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JULY 16, 2010

.© Copyright Patricia Robb 2010 16 July, 2010 Guest Blog by Alexis Bonari: 10 Easy Ways to Check and Maximize Time Management Photo from Flickr: Public Domain It’s not always about giving the boss her money’s worth – sometimes, it just feels great to know that work time is being managed well.

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

AUGUST 10, 2010

So what is the customer service lesson to be learned here? Training is based on practice, practice, practice. The unique and effective skills needed for managing heated confrontations need to be reinforced with role-playing and again – practice, practice, practice.

Customer Service 40

Customer Service Etiquette 2010 2006 40