Service Untitled

AUGUST 26, 2010

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. In an emergency, the cell phone is a useful tool. However, I think our etiquette hasnt caught up with the technology. Admin in the Spotlight: Interview with Lynn Holgat. I usually snap my fingers and say "Hey, over here!" 5, 2010 at 12 p.m.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Professional Assistant Blog

MARCH 28, 2008

Home About Me Advertise Get A Job With A Thank You Letter By The Professional Assistant on Friday, March 28, 2008 Filed Under: Job Seeking , Productivity D id you just get out of an interview ? I appreciate your time and consideration in interviewing me for this position. Did you attend a few recently? Great post Richard.

Postal Code 100

Postal Code 2008 Cubicle 2007 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Admin in the Spotlight: Interview with Lynn Holgat. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name?

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Laughing all the Way to Work

DECEMBER 5, 2009

INTERVIEW WELL Make it a conversation. You are interviewing them too so ask questions. Take notes during the interview so you don’t forget what you wanted to ask. Admin in the Spotlight: Interview with Lynn Holgat. CONFUSCIUS SAID, “Love what you do and you will never work a day in your life.&#

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

SEPTEMBER 13, 2008

When I interview for a job I interview the person interviewing me and try to get a feel for whether we will work well together. Good boss, bad boss On one interview I went on, when I met the two men who would be interviewing me, I met the first one and thought, "OK, so he seems like a nice man and I could work with him."

Time Zones 100

Time Zones Interviewing IAAP International 100

Laughing all the Way to Work

FEBRUARY 22, 2009

Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Admin in the Spotlight: Interview with Lynn Holgat. Another helpful site I refer to for protocol on addressing officials is www.formsofaddress.info.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JANUARY 10, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

MARCH 29, 2009

If you get an opportunity for an interview you may as well go and try it. Be prepared in the interview with your own questions too. I always like the interview to be a conversation, with both sides talking. HA HA, not funny Be very careful about using humour in an interview. They are interested, now what?

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

JULY 1, 2010

Here are some ways I have found can help: The web is a wonderful tool for sharing. Admin in the Spotlight: Interview with Lynn Holgat. Our strength is what we know collectively and we should have some way to share our knowledge with each other. Sometimes I even have the answers and by helping someone else it reinforces what I know.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 5, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 31, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

MARCH 20, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ▼ March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

APRIL 22, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 13, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP AT&T Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 27, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

OCTOBER 31, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 9, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ▼ July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 16, 2010

Really great tool for analyzing your productivity. Admin in the Spotlight: Interview with Lynn Holgat. I run the outlook journal and it logs the time I spend with a given task. It automatically updates when I use an office product, and I can manually enter stop/start times for phone calls, meetings, face to faces, etc.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

NOVEMBER 10, 2008

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

NOVEMBER 9, 2008

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

AUGUST 22, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

JUNE 4, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

SEPTEMBER 27, 2010

It becomes a finely honed combination of quantity and efficiency developed by knowledge of the product, understanding the needs of customers, training, and the support tools available to the customer service team. In a call center, there are super stars, top performers, middle of the road workers, and low performers.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Laughing all the Way to Work

MAY 16, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

MAY 9, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JUNE 27, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

OCTOBER 4, 2009

Make the interview count and ask the right questions. Ask yourself what things really matter to you and ask questions to bring those things up in the interview. Admin in the Spotlight: Interview with Lynn Holgat. You will see it makes your work life much easier. Hire smart! Let your fingers do the walking: Quick keyboard sh.

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

AUGUST 8, 2009

The same applies if you have a job interview or a new challenge at work. Admin in the Spotlight: Interview with Lynn Holgat. If you are in a smart suit with appropriate shoes and hair done, you feel professional and act and speak accordingly. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password?

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JUNE 23, 2009

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ► March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP Staples Meeting Minutes 100

Laughing all the Way to Work

MARCH 13, 2010

Admin in the Spotlight: Interview with Lynn Holgat. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? ► July (4) Guest Blog by Alexis Bonari: 10 Easy Ways to Check. ▼ March (2) Admin Buddies Are you prepared?

Time Zones 100

Time Zones IAAP 2010 International 100