Etiquette IAAP Management Training 
Laughing all the Way to Work
JANUARY 19, 2009
.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"
Office Dynamics
JULY 9, 2014
IAAP International Association of Administrative Professionals – The largest association for administrative professionals. PatriciaRossi Etiquette Expert, Author EVERYDAY ETIQUETTE, Professional Speaker,NBC Daytime’s National Manners Correspondent,Kindness not Formality,Relationships not Rules.
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Office Dynamics
MARCH 12, 2015
There are some certification programs out there that, unfortunately, don’t teach you how to build partnership with your executive or how to manage your executive’s day; but our programs do. (JB). It is very hard for small business to find the money to support training. We are there for them years after the training is over.
Laughing all the Way to Work
OCTOBER 4, 2009
.© Copyright Patricia Robb 2010 4 October, 2009 Confessions of a Micro-Manager Who would want to work for a micro-manager? Here are some reasons I think managers can get possessive: Im not sure I can trust you. A manager has to have confidence that you know how to do your job. I never wanted to be a manager.
Laughing all the Way to Work
AUGUST 29, 2009
© Copyright Patricia Robb 2010 29 August, 2009 Managing your Bosss Inbox Nowadays our bosses are busy almost 24/7 and in order to cope they need our help managing their e-mail account. Your role may be just to unclutter their Inbox so they can better manage the important items. Lets enjoy our day together.©
Office Dynamics
APRIL 30, 2015
IAAP teamed up with Staples to #CelebrateAdmins. Business Management Daily had a daily free download or gift. Here’s a recap of the great content that was discussed this month: 10 Steps to Supporting Multiple Managers (4/1/2015). Office Ninjas offered daily flash give aways and they had some really incredible gifts.
Laughing all the Way to Work
AUGUST 15, 2009
Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Sharron Buttler CPS/CAP President, Ontario Division IAAP When I received the book (on a Friday), I took it home for the weekend and could barely put it down.I 23, 1 p.m.
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