Laughing all the Way to Work

MARCH 21, 2009

© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. How to gain weight in six easy steps: Do not eat breakfast before going to work. How to get Office fat fast. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. the next day!

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Office Dynamics

JUNE 22, 2016

Plus helpful resources for continued learning!). How to approach your work, career, and LIFE with intention and a sense of mission.Simple strategies to boldly embrace your inner leader—and enhance your productivity, collaboration, and creativity at the same time! How to Watch This Webinar. Webinar Suggested Resources.

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Musings of a High-Level Executive Assistant

MARCH 18, 2014

I plan on continuing to read through your blog and use it as a valuable resource. That being said, I started looking to motivate myself, get some updated information/perspective/techniques/best practices and so on, on how to become a better EA and that is how I found your site! It inspired me to dig deeper.

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Stephanie LH Calahan

APRIL 30, 2013

Today, I'll share why I have made a strategic switch as well as some resources to help you along your way.     I'll continue to update this as I find new resources.   How-Tos of Google+. There are many really great articles out there on how to work on Google+.  Google+ Basics.

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Service Untitled

JANUARY 15, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to diffuse an angry customer Cheryl January 15, 2010 Angry Customers , Customer Service , Etiquette 3 Comments A friend of mine purchased a pair of shoes from a popular discount shoe store in our local area. photo credit: michale No related posts to display.

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Service Untitled

OCTOBER 22, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to overcome negative brand perception Cheryl October 22, 2010 Customer Satisfaction , Customer Service Experience , Specific Companies 1 Comment It’s the elephant in the room when consumers become disenchanted with a company’s brand.

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Service Untitled

JUNE 22, 2010

How SEO can help customer service When you have a new online business, how others see. One Response to “How to use a customer satisfaction survey to evaluate business performance&# klbarbe said: Jun 23, 10 at 10:39 am Are there tricks to help keep response rates to these types of survey high?

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Office Dynamics

MAY 23, 2012

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Since we can't be everywhere at once and you can't always travel for the training we thought we would share this awesome resource with you. Emily Post's Guide to Business Etiquette for the 21st Century.

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On The Job

AUGUST 25, 2011

I think there's a real need for email etiquette to be taught in workplaces today," he says. You need to be able to talk to an objective third party who knows how to deal with these kinds of issues." • Tell human resources. I just think it opens up a whole can of worms," he says. Ask for dignity and respect.

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Professional Assistant Blog

JULY 16, 2008

But she is very high strung and doesnt know how to relax even when among friends or on vacation. Even when I am not provided with the resources, I can make things happen. Just a seminar with great information on how to be the BEST Executive Assistant to the President/ CEO. I am really into self improvement in any way possible.

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Professional Assistant Blog

OCTOBER 29, 2008

In one of my previous jobs, when I was working for an Investment Advisor, he gave me the installation CD-ROM and asked me to read up on how to use it. Ive found a great resource on the ACT! Most Recent Questions How to Deal with Inconsiderate Co-Workers Administrative Procedures Manual - Does Your Department Need One?

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Professional Assistant Blog

OCTOBER 31, 2008

Check with your Human Resources Department or manager to see if this falls into your corporate policy. How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One?

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Loosely Speaking

FEBRUARY 11, 2009

The usual etiquette of not blogging or Tweeting while in meetings didn’t apply during the meetup; interestingly, many were online and were actively sending links to one another as we talked, or blogging about what was said, or just Tweeting the meeting’s details. RSS Comments RSS Subscribe in a reader Copyright 2004. Loose Ends.

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Professional Assistant Blog

OCTOBER 31, 2007

If this doesnt help, seek advice from your Human Resources Department. How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One? Dont think of yourself as a robot.

2008 100

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Professional Assistant Blog

FEBRUARY 25, 2008

You have access to more resources, such as better technology and online learning (which is usually provided by the company). How to Organize Tasks Effectively How to Deal with Inconsiderate Co-Workers Resizing Pictures in Microsoft Word 4 Ways to Cope with Difficult Colleagues Administrative Procedures Manual - Does Your Department Need One?

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On The Job

MAY 21, 2009

Theyre given numerous tips on how to be successful. Take an etiquette class. Many universities or even local business groups will offer etiquette classes, which many college kids dont even consider until theyre seniors and realize their manners border on the ape-like. Its like a job. Join networking groups.

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Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I usually snap my fingers and say "Hey, over here!" 23, 1 p.m.

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Laughing all the Way to Work

FEBRUARY 19, 2009

Or it is that we just dont know how to address them so revert to last names? What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

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Service Untitled

JUNE 30, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim.

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Office Dynamics

MARCH 12, 2015

There are some certification programs out there that, unfortunately, don’t teach you how to build partnership with your executive or how to manage your executive’s day; but our programs do. (JB). How do I find out more about the World Class Assistant curriculum based designation and program?

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Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. How sad is that?” Joan commented that the seasoned administrators who retire will not have available resources to back fill their roles.

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Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Managers who do not know how to utilize administrative assistants in new ways. How sad is that?” Joan commented that the seasoned administrators who retire will not have available resources to back fill their roles.

Administrative Professionals 100

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Service Untitled

AUGUST 12, 2010

When you have hired the right people, and your employees know how to make customers feel important, customers keep coming back. For instance, the hairdresser at the salon I have used for years recently relocated to another state. As most of you know, a woman’s hairdresser is really important, and never to be taken lightly.

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Service Untitled

FEBRUARY 17, 2009

Back in March 2008, I wrote about how to measure customer satisfaction for less than $250 and got some great feedback on the article and the idea. Since then, I’ve put the theory into practice multiple times and have seen it succeed.

Customer Service 40

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Laughing all the Way to Work

FEBRUARY 22, 2009

This is a must-have resource. Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. 411 Look Up 411.ca

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Service Untitled

JANUARY 18, 2010

How to be a service oriented real estate agent If you’re a successful real estate agent, you have more. These may have been future clients, so it is always very important to take each complaint seriously. photo credit: iluvrhinestones Possibly Related Posts: Is customer service commensurate with price in real estate sales?

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Stephanie LH Calahan

MARCH 25, 2011

  A while back I wrote How to Waste Time and Lose Money Networking where I shared that follow up is the most important step to networking.    But, how do you make sure to organize all of those business cards so that you CAN do the right FOLLOW UP? How To Handle Business Cards? - I Don't!

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Service Untitled

FEBRUARY 17, 2010

You’ve probably already received training on how to deal with angry or difficult customers, but there are rare times when you have to tell a customer “No&# because what they are asking is beyond the scope of what you’re capable of doing. This will be different from company to company because the customers change.

Customer Service 40

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On The Job

JANUARY 5, 2009

Melnick was one of more than two dozen experts who responded to my press query about how to deal with personal attacks in the workplace. Smith , an etiquette expert says: "Imagine the words bouncing off of you and rolling onto the floor. You're not real to them." We do need to talk, but I will talk to you about this privately later."

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Service Untitled

SEPTEMBER 13, 2010

How to use a customer satisfaction survey to evaluate business performance We all work hard to deliver quality and value to. Building customer relationships part of American Express improved services In a time when consumers have a heightened awareness of . You can follow any responses to this entry through the RSS 2.0

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Service Untitled

AUGUST 27, 2010

Engineer a customer-centric organization Customers make their decisions based on their emotions and how. How to show customers you appreciate their business The company owner sets the rules, and employees need to. How to achieve customer-centricity Customer focus should be at the heart of everything a.

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Service Untitled

MAY 13, 2010

Employee responses are the best resource and most reliable method to gather customer feedback. And I agree, getting out and seeing what the competition may be doing better than you can generate ideas on how to enhance the customer experience. Monique said: May 18, 10 at 2:20 am This is a great post.

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Service Untitled

JULY 7, 2010

Classroom instruction, live training, coaches and coaching while directly responding to customers help representatives capture the mood of the customer and be better equipped to listen and know how to respond. How to build great customer relationships If you pick the top three companies known for their.

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Service Untitled

SEPTEMBER 25, 2009

It’s also important that your employees can use proper grammar and know how to articulate whatever needs to be said. If employees are walking around screaming or cursing, that’s obviously going to distract customers and lead them to form negative impressions of your company. Employees are empowered to do what’s necessary.

Customer Service 40

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Service Untitled

AUGUST 10, 2010

Training should concentrate on ways to stay calm when an angry customer lashes out, how to choose the response action that will best suit the situation, and innovative ways to bring those volatile interactions to a polite and positive close. Of course, How to write a complaint letter A complaint letter, as unpleasant as it might be to.

Customer Service 40

Customer Service Etiquette 2010 2006 40

Service Untitled

OCTOBER 20, 2010

Possibly Related Posts: How to use a customer satisfaction survey to evaluate business performance We all work hard to deliver quality and value to. When money flowed freely, consumers didn’t have to worry about saving a few dollars here and there. What businesses will ultimately survive? We’ll just have to wait and see.

Customer Service 40

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Service Untitled

FEBRUARY 26, 2010

Leave a Reply « How to effectively complain over the phone Do toll-free numbers help customer service? Perception is key to customer service excellence It’s easy to fool our senses and perceptions. David Copperfield. You can follow any responses to this entry through the RSS 2.0

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