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Training On-line

Laughing all the Way to Work

.© Copyright Patricia Robb 2010 19 January, 2009 Training On-line Recently someone asked me a question about training on-line so I thought I would share the answer in a post. I use a place based in Toronto, Canada called Last Minute Training. Training On-line 10 Things = Frustration "Mom, I'm sick!"

Training 100
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How to act like an adult when you need customer support

Service Untitled

So may I now offer some age-old suggestions on how to act when one needs customer support? Not every customer service representative is trained in conflict management and getting angry is surely not going to solve the problem. Behind the Scenes Customer Satisfaction Customer Service Customer Service Experience Etiquette'

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How to get Office fat fast.

Laughing all the Way to Work

© Copyright Patricia Robb 2010 21 March, 2009 How to get Office fat fast. How to gain weight in six easy steps: Do not eat breakfast before going to work. How to get Office fat fast. My goal for this blog is to give good tips and ideas and occasionally put a smile on your face as you start your day!Lets the next day!

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Service Untitled» Blog Archive » Employing company vision in.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Employing company vision in customer service training Cheryl September 21, 2010 Culture , Customer Satisfaction , Customer Service , Hiring & Training 1 Comment Every company needs a motivational vision; what you want your company to ultimately become.

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. Other times we will be talking and I notice his eyes moving to his BlackBerry and I will see he is no longer paying attention to me, but reading emails instead. 23, 1 p.m.

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Welcome to Canada, Mr. President.

Laughing all the Way to Work

Or it is that we just dont know how to address them so revert to last names? What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Everyone up here calls him Obama and our Prime Minister is called Harper. Why do we not use their full name?

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Service Untitled» Blog Archive » Hospitals need better customer.

Service Untitled

Linda does have experience in the medical profession, so her task was not as monumental than perhaps for the rest of us who might not have figured out how to read the bills, what insurance companies don’t cover, and even recognize some of the ridiculous fees that can show up on one’s bill.