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Telephone Screening and Etiquette Skills for Administrative Assistants

Office Dynamics

Top-notch telephone screening and etiquette skills are paramount regardless of industry, company size, or geographic location. Every time you answer the phone, you are accepting responsibility for the relevant interests of others. You are entrusted by them to use good judgment when responding to the caller’s requests for information.

Etiquette 250
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An Admin’s Guide to Virtual Meeting Etiquette

All Things Admin

Follow In-Person Meeting Norms You wouldn’t wander into the boardroom at work 15 minutes late while munching on a cheeseburger and talking loudly on your cell phone. Make sure your laptop is charged, your internet connection works, and you have any files or information you’ll need to access ready to go.

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Business Etiquette - Webinar

Office Dynamics

We are often asked about doing etiquette seminars/programs onsite for administrative professionals across the country. Etiquette expert, Anna Post, Emily's great-great granddaughter will present this program via our friends at Business Management Daily. Emily Post's Guide to Business Etiquette for the 21st Century.

Etiquette 100
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Business Etiquette for the 21st Century - A Webinar

Office Dynamics

Emily Post's Guide to Business Etiquette for the 21st Century. The truth is, multimillion-dollar deals (and people’s jobs) can be LOST as a result of poor etiquette. In today’s competitive climate, knowing how to act – and how NOT to – can spell the difference between success and failure. E-mail etiquette.

Etiquette 100
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A Telephone Etiquette Test

Ian's Messy Desk

Home About Contact Me Links Sitemap A Telephone Etiquette Test Posted by Ian McKenzie Written on May 28, 2010 If youre new here, you may want to subscribe to my RSS feed. Test you telephone skills with this simple quiz: How quickly should you pick up a ringing phone? How should you put someone on hold or transfer a call?

Etiquette 100
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10 E-mail Etiquette Pet Peeves and How to Handle Them

Office Dynamics

The results led to our first “ Email etiquette ” story. It also resulted in even more suggestions on how to improve online communication. Here’s another sampling of readers’ complaints – and how you can prevent or rectify matters. Microsoft is still looking into how to correct the problem in Outlook 2010.

Etiquette 100
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8 Effective Traits Recruiters Must Have for Delivering the Best Candidate Experience

Recruit CRM

Effective Use of Phone/Video Calling Recruiters spend 80% of their time in communicative tasks, including interviewing, meeting hiring managers and phone calling. In addition to this, the pandemic has led to a significant rise in remote recruitment methods, including video calls and phone calls.