Service Untitled

AUGUST 26, 2010

This was an interview I was excited a lot about because I’ve written about American Express a number of times and in pretty much any customer satisfaction or customer service ranking, American Express makes the list. This is a pretty lengthy interview, so I’ve divided it into four parts. Things like that?

Interviewing 40

Interviewing Customer Service Credit Card Networking 40

Service Untitled

FEBRUARY 29, 2012

This is the fourth and final part of my interview with Rob Siefker, the Director of the Customer Loyatly Team at Zappos. You can read part one of the interview here , part two here , and part three here. I interviewed Tony a couple years ago and we were very high level, and I had requests for the nitty-gritty. Rob: Exactly.

Interviewing 40

Interviewing Customer Service Skills Goals 40

Laughing all the Way to Work

AUGUST 15, 2009

The space crew had a robot that waved its mechanical arms and yelled, "Warning, Warning, alien approaching" or such other thing to protect and inform the crew. Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology.

Time Zones 100

Time Zones IAAP Etiquette Phones 100

On The Job

AUGUST 23, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Monday, August 23, 2010 7 Tips for Getting Off to a Great Start in a New Job Its a tough time to be entering the workforce. If youre in your first "real" job, there is a lot expected of you.

Cubicle 100

Cubicle Phones Etiquette Social Media 100

Laughing all the Way to Work

FEBRUARY 19, 2009

Or it is that we just dont know how to address them so revert to last names? What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. Here is a great site for that information. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Professional Assistant Blog

MARCH 28, 2008

Home About Me Advertise Get A Job With A Thank You Letter By The Professional Assistant on Friday, March 28, 2008 Filed Under: Job Seeking , Productivity D id you just get out of an interview ? I appreciate your time and consideration in interviewing me for this position. Did you attend a few recently? Great post Richard.

Postal Code 100

Postal Code 2008 Cubicle 2007 100

Laughing all the Way to Work

FEBRUARY 22, 2009

This government site gives you that information and more. Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 5, 2009

How true that is! INTERVIEW WELL Make it a conversation. You are interviewing them too so ask questions. Take notes during the interview so you don’t forget what you wanted to ask. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Oh where or where is my password?

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Service Untitled

OCTOBER 22, 2010

Home About Service Untitled Subscribe for Free Consulting Contact Archives How to overcome negative brand perception Cheryl October 22, 2010 Customer Satisfaction , Customer Service Experience , Specific Companies 1 Comment It’s the elephant in the room when consumers become disenchanted with a company’s brand.

Customer Service 40

Customer Service 2010 Suppliers Etiquette 40

Laughing all the Way to Work

SEPTEMBER 13, 2008

When I interview for a job I interview the person interviewing me and try to get a feel for whether we will work well together. Good boss, bad boss On one interview I went on, when I met the two men who would be interviewing me, I met the first one and thought, "OK, so he seems like a nice man and I could work with him."

Time Zones 100

Time Zones Interviewing IAAP International 100

Service Untitled

JUNE 22, 2010

I also suggest a few questions to assess age group, gender, and demographics, and at the end of the survey, make sure you provide an email address or contact information for a customer who feels they may want to contact someone in your organization. How SEO can help customer service When you have a new online business, how others see.

Customer Service 40

Customer Service Purchasing Etiquette 2010 40

On The Job

MAY 21, 2009

Theyre given numerous tips on how to be successful. Take an etiquette class. Many universities or even local business groups will offer etiquette classes, which many college kids dont even consider until theyre seniors and realize their manners border on the ape-like. Its like a job. Sit in the front. Join networking groups.

2009 100

2009 Etiquette Interviewing Networking 100

Laughing all the Way to Work

JANUARY 15, 2010

The topic was on personal branding and they were making recommendations to executives on how to polish up their image. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat.

Calendars 100

Calendars IAAP Time Zones 2010 100

Laughing all the Way to Work

JANUARY 10, 2010

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

DECEMBER 28, 2009

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

MARCH 29, 2009

If you get an opportunity for an interview you may as well go and try it. Be prepared in the interview with your own questions too. I always like the interview to be a conversation, with both sides talking. HA HA, not funny Be very careful about using humour in an interview. They are interested, now what?

Time Zones 100

Time Zones Resume IAAP Interviewing 100

Laughing all the Way to Work

MARCH 20, 2010

If it is a planned time off then you can meet with your buddy and give them any instructions or information they will need to handle in your absence and any contact names and numbers. I like to have a contact card with my buddys general information in it such as log ins and passwords as appropriate. Too much information.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 5, 2010

I like this particular article it gives me an additional input in the information a round the world. Thanks a lot and keep going with posting such information. = FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Too much information.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 28, 2010

We list country codes, city codes, international and national dialing codes, and other relevant country information. FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

PowerPoint 100

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Laughing all the Way to Work

FEBRUARY 13, 2010

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

MAY 31, 2009

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 26, 2008

© Copyright Patricia Robb 2010 26 October, 2008 Repeating Headers and Footers while in Sections Someone was asking on another site how to repeat a footer for just one section in a document, i.e. a table. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Lets enjoy our day together.©

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

Time Zones 100

Time Zones IAAP AT&T Meeting Minutes 100

Laughing all the Way to Work

JULY 1, 2010

The web also has anonymity and sometimes people receive information better from people they dont know. Dofasco Steel has long used the phrase "Our strength is in our people" and how true that is. Try starting your own information sharing at work. Admin in the Spotlight: Interview with Lynn Holgat. Too much information.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MAY 16, 2010

They are responsible for canvassing the participants for dates and determining the date everyone is available and coummunicating that information to the participants by sending out a meeting request to everyone or emailing the date (depending on how you or your organization prefers to send notices of meetings). Too much information.

Agenda 100

Agenda Time Zones International IAAP 100

Laughing all the Way to Work

APRIL 22, 2009

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

Administrative Professionals 100

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Laughing all the Way to Work

JULY 9, 2010

One thing I noted could be improved was I found myself scrambling a bit to make sure I had information for the varioius participants that needed to be signed or given to them and decided folders with each of their names would work better. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. 411 Look Up 411.ca

Time Zones 100

Time Zones IAAP Holidays International 100

Laughing all the Way to Work

SEPTEMBER 18, 2009

From the young cadet who waited while I got my subway pass and directed me to the downtown core, to the man who recommended the High Museum and Atlanta Aquarium and gave me directions on how to get there. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 4, 2009

A manager has to have confidence that you know how to do your job. I also worked by myself for many years and wondered if I would know how to share. So how did I handle it the second time around? Make the interview count and ask the right questions. Admin in the Spotlight: Interview with Lynn Holgat. Hire smart!

Management 100

Management Time Zones IAAP International 100

Laughing all the Way to Work

OCTOBER 31, 2009

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

Time Zones 100

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Laughing all the Way to Work

JANUARY 10, 2010

Some of the younger bosses are certainly qualified and know how to do some things administratively, but is it an efficient use of their time and is it good job security for us? Many young executives have never had an assistant before and are so used to not having one, that they don't know how to utilize one. Too much information.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JUNE 4, 2010

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

AUGUST 22, 2009

A co-worker once commented that I was like a dog going after a bone when I wanted information -- she said it as a joke, but its true! So how do you word your follow-up e-mail so as not to come across as impatient? Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Oh where or where is my password?

Time Zones 100

Time Zones IAAP Holidays Meeting Minutes 100

Laughing all the Way to Work

MAY 9, 2010

FOR MORE INFORMATION CLICK ON THE IMAGE Subscribe To Posts Atom Posts Comments Atom Comments Subscribe to the blog here Search This Blog Loading. Admin in the Spotlight: Interview with Lynn Holgat. Too much information. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password? Do you like what you do?

Time Zones 100

Time Zones IAAP 2010 International 100