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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. Certain types of employee monitoring software allow you to enable ‘time-wasting’ sites like Facebook and YouTube, but only for a. Legal issues and concerns over webcam surveillance.

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On the Job by Anita Bruzzese: My 5 New Rules for Cellphone Use

On The Job

Labels: cellphone etiquette , texting while driving , workplace manners posted by Anita at 7:43 AM 13 Comments: Jacqui Barrett-Poindexter, MRW said. Especially the "I've landed' cell phone calls ;) Would also suggest 'not' multitasking with email, Twitter, Facebook, etc. Care to add to my list?

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Warning! Warning! Incoming text message.

Laughing all the Way to Work

Sometimes I wish I had something to warn me when I am with someone with a cell phone so I can know that we are going to be interrupted. I find it frustrating when people either text while in a conversation or are constantly taking phone calls. Apparently not, when its by phone. But isnt it rude to interrupt?

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

Based on statistics, 29% of users will leave their phone numbers when submitting feedback, and 60% will give their real email addresses. Can any of these automated coding programs capture feedback in different languages or with broad and diverse medical, financial, or legal feedback?

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Oh where or where is my password?

Laughing all the Way to Work

Along with our multiple work passwords, we have a password for our home computer, and if we sign up for Facebook, Twitter or any other website, we have another password to remember. Even if you phone the bank they need your secret passcode or they wont speak to you about your account. 411 Look Up 411.ca

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The importance of having someone to talk to

Laughing all the Way to Work

I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. The nice thing about on-line sites is for the most part they are free, but what they dont charge in fees they can take up in time, as many of us have experienced with sites such as Facebook.

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