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Service Untitled» Blog Archive » Customer service procedures and.

Service Untitled

Home About Service Untitled Subscribe for Free Consulting Contact Archives Customer service procedures and social media preparation Cheryl June 30, 2010 Customer Satisfaction , Little Things, Big Differences , Proactive No Comments You wouldn’t jump into a swimming pool if you didn’t know how to swim.

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Service Untitled» Blog Archive » Interview with John Falcone of.

Service Untitled

and after a quick email exchange, John was nice enough to agree to an interview. Here’s the interview with John. Let’s also not forget about the benefits of new media in this context. New media significantly helps us connect directly with consumers. Facebook and Twitter are two examples. Our founder, Prof.

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Service Untitled» Blog Archive » Use innovative ideas to convey.

Service Untitled

Of course, we can’t forget to get involved with social media as in Facebook and Twitter. On a recent assignment, I did an interview with a well-known trainer on NBC’s The Biggest Loser. Having a web presence will give your customer the personal touch. At a local. She started.

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Service Untitled» Blog Archive » Improve small business customer.

Service Untitled

Since Elizabeth has chosen at this time not to participate on social media sites such as Twitter or Facebook, her forum still gives her the opportunity to participate and answer questions or give suggestions. I see “online,&# and through the forum I see “social,&# as in social media.

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Service Untitled» Blog Archive » Exceptional Customer Service.

Service Untitled

Biggby Bob embodies these statements in both his presentations and his social media persona. He’s an active participant on Facebook and Twitter and if you follow him, you’ll know that his positive energy is genuine. My personal favorite lines of Biggby culture-defining statements are “B-Happy” and “Love People.”

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Service Untitled» Blog Archive » Customer feedback gets personal

Service Untitled

So we revert back to social media where we can verbalize our feelings and comments and make a major difference in branding and customer service. Can this technology even understand some of the subtle nuances that could make a difference to clients and customers in selective companies?

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Service Untitled» Blog Archive » Book Review: The Retail Doctor's.

Service Untitled

The author also emphasized the importance of marketing to help create a successful business and touches upon social media including Facebook, Twitter, blogging, and of course, the company website.