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Service Untitled» Blog Archive » Advantages of using customer.

Service Untitled

They know I am choosing Petco over the grocery store for my dog supplies now, and with the money back program, horse supplies are less expensive, easier to find in the store, and more convenient to shop. Small businesses should not get scared that implementing a customer loyalty program could be too expensive. Why does Petco do it?

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Service Untitled» Blog Archive » Employee engagement is a force.

Service Untitled

Mix into the brewing storm, inefficient systems, inflexible bureaucracy, and lack of intercommunication; rumors fly, and you now have unengaged employees who become very expensive for any company. Have focus groups; consider an employee survey. From that negative comes lack of productivity, low self-esteem, and a breakdown of teamwork.