Remove Environment Remove Etiquette Remove Policies Remove Training
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I wish I had known sooner

Practically Perfect PA

It seemed that being the ‘go to’ person meant I should be up to speed on company policies and procedures, office etiquette and in-house systems as soon as I started. Within my first week I was being asked and expected to assist the team with various admin tasks using systems that I had never used or had training on.

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Employee Monitoring: How to (and not to) track employee productivity

BMT Office Administration

Before 2020, employee monitoring in a traditional office environment was pretty straightforward. Beyond that, droves of companies that were inexperienced with remote work were creating monitoring policies for the first time. From there, you can hook them up with the proper training to increase their productivity.

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Service Untitled» Blog Archive » White Glove Service in 4 Steps

Service Untitled

If the employees are restricted by a huge number of rules, policies, or procedures (that they don’t have the power to excuse themselves from in certain situations), the customer service experience will suffer. The environment is respectable. it’s going to defeat purpose. it’s going to defeat purpose.

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Service Untitled» Blog Archive » Internal customer service counts too

Service Untitled

In an environment like this, everybody supports everybody else. For example, in Florida insurance companies were no longer writing flood insurance policies. When companies practice exceptional internal customer service, everyone benefits; the “what goes around comes around&# philosophy one might say. Imagine that?

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When you suspect a co-worker has a substance abuse problem.

Laughing all the Way to Work

it requires a firm culture that discusses recovery openly and strongly support it -both in action and written policy. and hopefully, they have supportive procedures and policies in place to help them." This is usually a lot of "talk" in companies.but little real support for it. in my experience. ► February (5) We did it Canada!

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Creating Effective Team Communication Systems

BioTeams

Project and enterprise teams across all organisation types are perpetually exposed to a stream of information flows that ebb the natural tempo of processes, policies, system mechanics, codes of conduct and collaboration protocols.

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Bioteams Part 1: The Team Leadership Zone

BioTeams

Transparency and clearly agreed policies are the foundations for all this to happen. Learning from nature means that teammates must be trained to expect information rather than orders and must be able to quickly work out appropriate responses without having to be told. Direct, responsible individual action is supported and facilitated.

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