article thumbnail

5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

Or the physician who returns a prospective patient’s call on a Saturday, spends 20 minutes on the phone discussing symptoms, and then shares a private cellphone number with instructions to call back if further medical advice is needed. Transactional milestones are any events that move the customer through the purchasing experience.

Email 279
article thumbnail

Cashing in Without a Cash Register

Success

Let me make a cashless payment by scanning my phone, entering a secret code or with my mom’s credit card. The Starbucks next door lets me pay and receive coupons using my phone. Second, you can ask for customers’ email addresses when they use the e-coupon , allowing you to market to them via email and potentially make future sales.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

What Is a Good NPS Score?

Success

You may even use the survey as an opportunity for further direct engagement such as with follow-up direct calls, emails or product offerings. Suppose a customer purchases a high-end cashmere sweater from your online boutique. She loves it and makes other higher-end purchases. Follow up with a personal call or email.

Promotion 255
article thumbnail

Choose Your Method of Communication Effectively – Email, Phone, In.

The Office Professionals Place

Monday, October 19, 2009 Choose Your Method of Communication Effectively – Email, Phone, In-person, “Snail&# Mail/Memos Have you ever received an email from someone who just started at the company asking you to do something and you haven’t been introduced? Or have you played the popular “phone tag&# game?

Phones 100
article thumbnail

12 Last-Minute Gift Ideas For Digital Nomads

Allwork

Allwork.Space earns a small commission when you click an affiliate link and make a purchase, at no additional cost to you. It helps avoid the hassle of sending loads of emails to try and find a convenient time to meet. . Email marketing and newsletter subscription . Learn more in our website policy here.   .

Gifts 290
article thumbnail

10 Reasons To Give Sprout Social A (Free) Try

Allwork

Allwork.Space may earn a small commission when you make a purchase through an affiliate link in our stories, at no additional cost to you. Customer Support: The platform boasts exceptional customer support, with a responsive team ready to assist users via live chat, email, or phone. This helps support our journalism.

article thumbnail

5 Awesome Productivity Apps for Android Phones

Productivity Bits

I n the age of smart phones and apps, having information at your fingertips is simple. While it may seem a little extravagant and unnecessary, having a barcode scanner in your phone can actually save time and money. It can provide pricing and even reviews so you can see whether your purchase is worthwhile. Barcode Scanner.

Phones 100