Make or Break Moments

AUGUST 25, 2010

Posted by Deborah Chaddock Brown on August 25, 2010 under Telephone Moments | 2 Comments to Read Often our first interaction with our customer is over the phone. What policies or procedures do you have in place for telephone answering? If you had to rate that experience from the caller’s perspective – how would you do?

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Eat Your Career

AUGUST 28, 2023

Please help me write a professional email to my boss, the senior managing partner, to ask for funds to attend the Project Management Learning Lab in September. This is a full-day interactive virtual training program designed to help non-project managers understand the methodology to lead projects from concept to completion.

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Allwork

AUGUST 26, 2022

As Generation Z—those born between 1997 and 2012—begins to enter the workforce, companies are realizing their current office spaces, operational policies, and company norms do not resonate as strongly with this emerging employee base as they did with those of decades past. Training & Development: One Size Does Not Fit All.

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LEADERASSISTANT.COM

MARCH 28, 2024

Traditionally, executive assistants were seen as secretarial staff, making copies and answering phone calls. Mention any training programmes, career advancement paths, or mentorship opportunities available within your organisation. Include a specific contact person for queries, an email address or a link to the application portal.

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BMT Office Administration

OCTOBER 4, 2022

Beyond that, droves of companies that were inexperienced with remote work were creating monitoring policies for the first time. An example would be call centers, where employee phone calls and voicemails were recorded and closely monitored to ensure their quality and efficiency. Employee monitoring methods for remote team members.

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Office Dynamics

JULY 10, 2018

Below are a few examples of general and job-specific goals: Set a professional development goal whether it’s attending a conference, completing an online course or program, reading a certain book or two, scheduling time each week or month for webinars, computer program training, time management courses, etc.

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blogs.sitepoint.com

OCTOBER 29, 2010

While this makes sense, it doesn’t mean you should ignore behind-the-scenes business administration tasks, such as setting policies. Policies that outline how you run various elements of your business, and why you do it that way, set boundaries and create a foundation for the business. When will you answer calls and return calls?

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Allwork

FEBRUARY 26, 2024

And so when you do it at a team level and you have all these teams basically having their own policy, their own team agreements, then it also works as a company. Frank Cottle 00:15:59 ]: Because it is that sort of why am I getting dressed, getting in a car, on a train, paying a lot of money, right. When are we going to be at home?

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Practically Perfect PA

OCTOBER 7, 2014

With the power, quality and low price of mobile apps, and the proliferation of smart phones, laptops and tablets you have never had a more secure footing to take your event totally on line. Also ask the hotel you are staying in what is there water bottle policy? Engage your stakeholders. Remove the fancy bottled water from your event.

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Melissa Peoples

OCTOBER 9, 2019

I had the phone in my hand, ready to call him and wish him a happy birthday. I put the phone down because I just had to respond to an "urgent" email and told myself that I would call him that night when I got home from work when I wasn't so slammed. In retrospect, that email was not critical. over an EMAIL!

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Denise Aday

NOVEMBER 9, 2010

You’ve got it, with implementation and training coordination, systems documentation, and assistance building your virtual team. Prerequisite for Implementation/Training and Documentation Packages. Includes: Initial phone session. Follow-up questions by email for 30 days (60 days for combo package). Email follow-ups.

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Success

NOVEMBER 1, 2022

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. And with online reviews so common at Google and Yelp, a “best practices” policy will do more than increase customer retention. We’ve all asked in a phone call or personal visit, “Is Luis here today?”

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Musings of a High-Level Executive Assistant

JULY 20, 2015

Be a ninja Whenever I go into people’s offices, I try to train them to understand that if I need them, I wait in the doorway until they see me or acknowledge me so I can ask them a question. Use your cell phone alarm Chances are, you use your calendar to remind you about meetings and any important events. This is part 6.

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Loosely Speaking

DECEMBER 22, 2009

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Building on your skills Tuesday, December 22, 2009 at 8:46 am // By: ktcosmos // Category: Virtual Assistant Resources It’s the time of year when we all do some self assessment and then look ahead to changes we want to make in the coming year.Â

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Small Business Labs

JULY 21, 2010

Defining Small Business Innovation 2010 Top 10 Small Business Trends Intuit Future of Small Business Resources The Changing Face of Entrepreneurs The Connected World of Entrepreneurs Disclosure Policy Emergent Research works with corporate, government and non-profit clients. One university that offers this is the University of San Francisco.

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Stephanie LH Calahan

JANUARY 8, 2010

Adheres to policies, procedures, and regulations in a way that positively contributes to the achievement of team, office, and organization goals 6. She trains, consults, and publishes handbooks that contain phrases for discussing performance. Click to get posts as we publish Prefer less email? A different take on the to-do list.

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Practically Perfect PA

MARCH 12, 2012

This could mean monitoring their phone calls, emails and meeting requests. I’ve had managers that have operated an open door policy and welcome interruptions and other managers that do not expect to receive any information unless it has either been scheduled as a meeting or came from me.

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The Small Business Blog

MARCH 24, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk A lot of policies were focused was on helping small businesses with a “£2.5 However, these headline grabbing, unsubstantial and inflated promises hide many policies that will place a huge strain on SME’s. Not policy. Sponsors Advertise Here?

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Loosely Speaking

OCTOBER 8, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Reasons why work slowdowns can be good Wednesday, October 8, 2008 at 11:12 am // By: ktcosmos // Category: Life of the Virtual Assistant My DH had his first-ever no work day in 35 years as a Land Surveyor. Better to use your phone and get outside, away from the office.

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Loosely Speaking

OCTOBER 15, 2008

Home VA Training VA FAQ Podcast Featured Events for Bloggers & VAs Blog Action Day 2008 Wednesday, October 15, 2008 at 1:00 am // By: ktcosmos // Category: Blogging As a participant in Blog Action Day 2008, I asked everyone I know for information on programs (actual or planned) which combat poverty. Get Loosely Speaking Products.

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Ian's Messy Desk

OCTOBER 20, 2010

Tips and Tools You Can Use In the same way we exercise our muscles to keep fit, we have to continue to train our brain to maintain its efficiency over time. Think you can successfully study the details of a report while talking on the phone and reading your horoscope? So hang up the phone, find a quiet place and focus.

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Stephanie LH Calahan

APRIL 27, 2011

  Regardless of the employment form that you choose, at that stage, you should have processes in place to help you recruit, hire, pay, and train those that you bring on to help you run your business.    An employee policy manual and job descriptions are a great place to start. 5 - Technology. "Show Me The Money!

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Service Untitled

JUNE 5, 2012

It’s true that not every company can employ the 24/7 quality phone service of a corporation like American Express, but customers look for the least amount of work they have to do in order to be the happiest with their purchases. In 2011, over 72.6

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Service Untitled

MAY 14, 2012

Building the company’s integrity by always following the Golden Rule and honoring return policies, special promotions, and treating both customers and other employees as if each person is truly treasured and respected. Remember most customers won’t tell a company what went wrong; they just leave and go on to your competition.

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The Marq

APRIL 13, 2010

This list contains posts that provide paid and free training to help you earn your PDUs. Technology : Want to know about what’s the buzz on the latest Android phone, social media, or technology in general? Most of the posts are synopsis of webcasts that you can view in your reader or online. Then you need to start here.

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Loosely Speaking

AUGUST 6, 2009

Location: Candy and Doreen will be joining us from remote locations and the session will be accessible by either long distance phone and/or computer, headset and wifi connection. Participants will either use a conference call or other online meeting room to attend, so computer and/or phone access will be necessary.

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Laughing all the Way to Work

OCTOBER 6, 2009

it requires a firm culture that discusses recovery openly and strongly support it -both in action and written policy. and hopefully, they have supportive procedures and policies in place to help them." This is usually a lot of "talk" in companies.but little real support for it. in my experience. 411 Look Up 411.ca

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The Marq

MARCH 29, 2010

This may mean searching for and providing additional courses, in-house training, or brown-bag lunch events where team members teach each other about what they’re learning. Once you understand their goals, you’ll need to keep a close eye for ways and means of accomplishing them more efficiently and effectively.

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The Marq

FEBRUARY 15, 2010

Feel free to share your thoughts and experiences with your company’s employee policies and attrition below. .&# Notice that this definition doesn’t include layoffs or dismissals. Why should you care about attrition? We’ll discuss the implementation steps and consequences over the next few weeks. What Do You Think?

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Musings of a High-Level Executive Assistant

MARCH 5, 2010

A friend of a friend wrote the following email. In the beginning my boss had an open door policy, but that seems not to be suitable anymore. Even if you don't have an answer yet feel free to write an email three days in a row saying: I haven't forgotten about you. This trains anyone that you are the gatekeeper.

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Allwork

OCTOBER 21, 2022

Similar to DEI policies, ESG focuses on climate-related business strategies that can have a direct impact on the environment. Virtual office services include a business address, mail forwarding, monthly access to meeting rooms or desk space, live receptionist services, a business number, and a VoIP phone system. Virtual Assistant .

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www.officearrow.com

OCTOBER 28, 2010

Plus, well-documented business systems are a useful tool for training someone new or for meeting regulatory compliance. Step Three: Train Others to Use It. Ensure that someone else has been properly trained and can demonstrate their proficiency. It is a great system and helps with training.

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The Marq

NOVEMBER 25, 2009

For example, a posting describing how to train your mind to think different would be a wonderful read. I like the combination of self-criticism and openness to new ideas that you've put forth. I'd love to see in future postings how you would execute each of these. November 27, 2009 9:48 AM GolferNewb said. Just read this, will do.

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Practically Perfect PA

MARCH 27, 2017

Basically, the do / build method means that you block time for ‘doing’ tasks, such as answering emails, attending meetings or writing reports, and you block time for ‘building’ tasks such as training, brainstorming, networking or strategic thinking. Would a call or email exchange be more time effective?

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The Marq

FEBRUARY 28, 2010

However, by completing this exercise, you’ve accomplish a few things: Create a blog idea repository that you’ll continue to fill every day Train yourself to pay attention to all that you read or hear about Force yourself to think creatively by connecting sometimes disparate ideas How do I know this works? May be, may be not.

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The Marq

MARCH 23, 2010

I’d worked with Sam for a good part of his eight years of experience and knew he had the potential to lead, and he needed training in newer development paradigms (object oriented programming) as well as how to apply process and rigor to insure repeatable results. For the sake of anonymity let’s call him Sam.

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The Small Business Blog

MAY 13, 2010

Business Telephone Systems & Phone Lines For Your Business techdepot.co.uk Policies, recessions and unemployment aside, people lost faith in him and the moment that happens, whether you are a businessperson or a politician, you are in trouble. OnlineOffice: Overview Get the Flash Player to see this player. Sponsors Advertise Here?

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