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Free ACT! (CRM) Video Tutorials

Professional Assistant Blog

OCTOBER 29, 2008

Believe it or not, this was quite an easy system to learn. My employer needs someone who is educated in this program. Just click on any of the links below to take a look at the particular task you would like to learn about. One of my readers asks: Can you help me with ACT? Ive never used it.

2008

2008 Cubicle Google Docs 2007

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Get A Job With A Thank You Letter

Professional Assistant Blog

MARCH 28, 2008

We both had similar skills, education, etc. After speaking with you and the group, I believe that I would be a perfect candidate for this position, offering the quick learning and adaptability that is needed for a diversified position. It shows that you are eager to help the firm grow by showing initiative and productivity.

Postal Code 2008 Cubicle 2007

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Trending Sources

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We don't know what we don't know

Laughing all the Way to Work

JULY 1, 2010

I have always been a believer in sharing ideas and have received my best education from other assistants. I have been on some interactive sites where assistants ask questions and get answers and I learn from them as I have some of the same questions. Lunch n learns are also a good way to learn from each other.

Time Zones IAAP 2010 International

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Just a secretary.

Laughing all the Way to Work

FEBRUARY 14, 2009

There are many teachers in my extended family and it seemed like something I could do well, but our family did not have any money to further my education and I became a secretary instead. I am sure I could have done well as I have learned nearly everything there is to know about getting someone from point A to point B.

Time Zones IAAP Holidays International

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Getting your foot in the door.

Laughing all the Way to Work

MAY 10, 2009

She saw the importance of this training to help her daughter know the workings of an office from the bottom up and the office benefitted from her educational training. The administrative position can be a springboard for a management position if you want to go in that direction and have the right educational background.

Time Zones IAAP International Meeting Minutes

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Go with your gut feeling!

Laughing all the Way to Work

MAY 31, 2009

Lesson learned and will now put me on high gut alert. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! In both of my situations, it would have been helpful if I had given my input. 23, 1 p.m. (New

Time Zones IAAP Meeting Minutes International

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A twelve step program to survive as an Admin

Laughing all the Way to Work

OCTOBER 31, 2009

I know the newness of it all will be gone soon and it will just be a normal thing that he is a little walker, but for now it is cute to see him learn this new skill. Admit your mistakes and try to learn from them. When I told my boss he said it must be my grandsons version of the 12 step program.

Time Zones IAAP Meeting Minutes International

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Introducing The Administrative Bloopers Blog

Laughing all the Way to Work

JANUARY 10, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Meeting Minutes International

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When taking initiative isn't the best thing.

Laughing all the Way to Work

MAY 1, 2009

If you are a new hire, take the time to learn and ask questions. The first months on the job are a learning and growing experience. Take advantage of this time to learn as much as you can and ask, ask, ask. 23, 1 p.m. (New Me/Myself/I More Important vs. More Importantly Ms.

Time Zones IAAP Meeting Minutes International

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Now that is dedication.Executive Assistant donates kidney to her.

Laughing all the Way to Work

DECEMBER 28, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Gifts Meeting Minutes

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Spring cleaning on the blog

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Me/Myself/I More Important vs. More Importantly Ms.

Time Zones IAAP Meeting Minutes International

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What ever happened to the "us" in Service?

Laughing all the Way to Work

JANUARY 10, 2010

It's up to us to educate them on the benefits of an assistant. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! That's a great point, Patricia. Me/Myself/I More Important vs. More Importantly Ms.

Time Zones IAAP 2010 International

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When your voicemail goes awry.

Laughing all the Way to Work

FEBRUARY 7, 2010

But, as I learned the hard way it doesn't work on all systems. Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! This happens to me at least once a week and I use that exact same technique to rescue myself. 23, 1 p.m.

Time Zones IAAP 2010 Meeting Minutes

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Writing when you don't know what you're talking about.

Laughing all the Way to Work

NOVEMBER 16, 2008

I did do research however and read as many articles and books on the subject that I could and then I tackled the article and actually learned something while doing it. Writing on a subject you know nothing about is a good way to learn something about that particular topic. See, it wasnt that hard after all now was it? (New

Time Zones IAAP International Meeting Minutes

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That is not in my job description.

Laughing all the Way to Work

OCTOBER 11, 2009

Her office encouraged her when they saw her knack for numbers and she pursued further education and is now a junior accountant. Very educative!! Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style!

Time Zones IAAP 2009 International

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Happy Administrative Professionals' Day!

Laughing all the Way to Work

APRIL 22, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Administrative Professionals

Administrative Professionals Time Zones IAAP Meeting Minutes

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When your boss arranges meetings behind your back.

Laughing all the Way to Work

APRIL 5, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP 2010 International

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Admin Buddies

Laughing all the Way to Work

MARCH 20, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Meeting Minutes International

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Different spellings: British, Canadian and American

Laughing all the Way to Work

FEBRUARY 27, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Meeting Minutes Google

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We did it Canada!

Laughing all the Way to Work

FEBRUARY 28, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP 2010 International

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Where's the remote thingy for the PowerPoint?

Laughing all the Way to Work

FEBRUARY 27, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

PowerPoint Time Zones IAAP 2010

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Dealing in real time.

Laughing all the Way to Work

FEBRUARY 13, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Meeting Minutes International

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We live in an Acronym Happy World.

Laughing all the Way to Work

SEPTEMBER 7, 2009

Depending on how acronym happy your office is, it can be like learning a new language. I suppose we better get used to it as it seems to be a trend and start to learn the language of acronyms and initialisms. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Time Zones ASAP IAAP International

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I gave at the office

Laughing all the Way to Work

JANUARY 23, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP AT&T Meeting Minutes

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We have a winner!

Laughing all the Way to Work

NOVEMBER 10, 2008

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Meeting Minutes International

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Contest!

Laughing all the Way to Work

NOVEMBER 9, 2008

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Meeting Minutes International

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Atlanta, Georgia: The City that Smiles

Laughing all the Way to Work

SEPTEMBER 18, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Meeting Minutes International

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

AUGUST 22, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Holidays Meeting Minutes

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Guest Blog: Networking Like a Pro

Laughing all the Way to Work

OCTOBER 18, 2008

One thing Ive learned over the years is that an arsenal of compelling stories and anecdotes related to my career can be extremely useful. I choose to tell stories that I know others can relate to and maybe even learn from listening. Theyre more likely to get something back when they ask for it. 23, 1 p.m. (New

Networking Time Zones IAAP International

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Meetings Plus: Taking them offline

Laughing all the Way to Work

DECEMBER 19, 2009

Never underestimate what you can learn from other assistants. Learning from each other is a necessity. (New Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Keep a lookout what your colleagues are doing.

Time Zones IAAP International Meeting Minutes

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Admin in the Spotlight: Interview with Lynn Holgate, 2010 Stevie.

Laughing all the Way to Work

JULY 12, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

2010

2010 Interviewing Time Zones IAAP

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Taking stock

Laughing all the Way to Work

JULY 9, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Holidays International

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A funny thing happened on the way to the office.

Laughing all the Way to Work

JUNE 27, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Holidays Meeting Minutes

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Colour Coding Works.

Laughing all the Way to Work

JUNE 23, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Staples Meeting Minutes

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Playing nice in the sandbox

Laughing all the Way to Work

JUNE 4, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP 2010 International

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Whose meeting is it anyway?

Laughing all the Way to Work

MAY 16, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Agenda

Agenda Time Zones International IAAP

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Building Relationships one Assistant at a Time

Laughing all the Way to Work

MAY 9, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP 2010 International

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Are you prepared?

Laughing all the Way to Work

MARCH 13, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP 2010 International

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How to get Office fat fast.

Laughing all the Way to Work

MARCH 21, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Meeting Minutes International

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It's Lonely in the Corner Office.

Laughing all the Way to Work

NOVEMBER 1, 2008

I have always liked to share and learn from my co-workers. Posted by Patricia Robb at 6:30 PM Labels: Administrative Assistant , co-workers , cubicle , learning from each other , open workspace , professional assistant , teamwork Reactions: Newer Post Older Post Home Join me for a Webinar, Sept. 5, 2010 at 12 p.m. (New

Time Zones IAAP International Meeting Minutes

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Laughing All the Way to Work: A Survival Blog for Today's.

Laughing all the Way to Work

FEBRUARY 22, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP Meeting Minutes International

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Taking the time to acknowledge someone and say thanks.

Laughing all the Way to Work

JANUARY 31, 2010

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Time Zones IAAP 2010 International

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Housecleaning in Word 2007: Customizing your Dictionary

Laughing all the Way to Work

JANUARY 31, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

2007

2007 Time Zones IAAP Meeting Minutes

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Training On-line

Laughing all the Way to Work

JANUARY 19, 2009

Join us at the luxurious Palazzo Versace on the Gold Coast for an amazing end of year get away and your chance to network, learn and advance your skills in style! Its and Its Learned vs. Learnt Lets versus lets Listing job responsibilities May,Should, Must may/might and can/could Me or Myself?

Training Time Zones IAAP Meeting Minutes