Service Untitled

OCTOBER 1, 2010

With the popularity of the internet, consumers are much better educated and have become savvy decision makers. That’s when we come full circle with the best of the best in customer service by raising awareness, using it, and helping to educate and understand a company’s target group or market, but it’s hard work.

Customer Service 40

Customer Service Etiquette Social Media 2010 40

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan commented that the seasoned administrators who retire will not have available resources to back fill their roles. In the 1960’s and 70’s, women were only able to work as nurses, teachers or secretaries. How sad is that?”

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Office Dynamics

OCTOBER 3, 2010

They had great expertise in protocol, etiquette, and how to dress, speak and act as executive assistants. Joan commented that the seasoned administrators who retire will not have available resources to back fill their roles. In the 1960’s and 70’s, women were only able to work as nurses, teachers or secretaries. How sad is that?”

Administrative Professionals 100

Administrative Professionals Retirement Training Assertiveness 100

Laughing all the Way to Work

AUGUST 15, 2009

Here is some common-sense etiquette: Screen your calls: Subscribe to call display. However, I think our etiquette hasnt caught up with the technology. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I usually snap my fingers and say "Hey, over here!"

Time Zones 100

Time Zones IAAP Etiquette Phones 100

Laughing all the Way to Work

MAY 10, 2009

She saw the importance of this training to help her daughter know the workings of an office from the bottom up and the office benefitted from her educational training. The administrative position can be a springboard for a management position if you want to go in that direction and have the right educational background.

Time Zones 100

Time Zones IAAP International Meeting Minutes 100

Laughing all the Way to Work

FEBRUARY 19, 2009

What is the proper etiquette when addressing or writing to a President? Here is a video link on the proper etiquette to address a President. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. Everyone up here calls him Obama and our Prime Minister is called Harper.

Time Zones 100

Time Zones IAAP Etiquette 2009 100

Service Untitled

JUNE 14, 2010

Compare it to being a parent; we help our children through guidance and education to become accountable for their own actions. Without accountability our customer service winds up with the grim consequences of empty promises, excuses and blaming others; most likely the customers.

Customer Service 40

Customer Service Etiquette 2010 AT&T 40

Service Untitled

JUNE 15, 2010

When an employee reaches a five, ten, twenty year or more milestone in the company, or has achieved additional certification or education, special recognition is appropriate. In most companies, human resources can work out flexible schedules and work hours to accommodate employees.

Customer Service 40

Customer Service 2010 Etiquette Policies 40

Laughing all the Way to Work

FEBRUARY 22, 2009

This is a must-have resource. Posted by Patricia Robb at 6:13 PM Labels: Administrative Assistant , etiquette for addressing officials , professional assistant Reactions: 2comments: Carol Bory said. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Service Untitled

OCTOBER 8, 2010

Educate the customer on proper care; a typical owner’s manual consisting of hundreds of pages isn’t likely to be read by most new car owners, so keep it simple. Does lifetime warranties add up to consumer negligence or can it be the most positive part of customer service?

Customer Service 40

Customer Service Expenses Purchasing Etiquette 40

Service Untitled

OCTOBER 6, 2010

In real estate, one of the basic elements of being able to match a buyer with a home is to listen to the buyer’s wants, to educate the buyer about reasonable expectations, and to explain to the buyer some options that might be considered. The agent says the buyers are too fussy and not realistic. That may not be true at all.

Customer Service 40

Customer Service Fax Etiquette 2010 40

Laughing all the Way to Work

FEBRUARY 14, 2009

There are many teachers in my extended family and it seemed like something I could do well, but our family did not have any money to further my education and I became a secretary instead. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

Time Zones 100

Time Zones IAAP Holidays International 100

Service Untitled

OCTOBER 26, 2010

I trust that you are educated enough to speak for your company without having to read a script. Please smile at me when I come in so I feel important and welcome. Listen to my complaints. Don’t make excuses when your company messes up. Don’t use canned speeches on me when I call.

Customer Service 40

Customer Service Etiquette AT&T 2010 40

Laughing all the Way to Work

MAY 9, 2010

They are a valuable resource and I appreciate them. Like you, I list the new assistant as not only a contact but a definite resource for future references. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. I have found this practice to pay off big just when you need it!

Time Zones 100

Time Zones IAAP 2010 International 100

Service Untitled

SEPTEMBER 22, 2010

For example, a co-branded product with one of our partners might have different benefits than our charge card products and our CCPs are trained to know the difference in products and services for each card and educate the cardmembers appropriately.

Interviewing 40

Interviewing Customer Service Credit Card Atrium 40

Service Untitled

MARCH 22, 2010

Our educated staff. This very successful store’s unique business practices and philosophies have been written about in countless books and magazines over the years and from visiting the store or dealing with them over the phone or online, you can tell why.

Customer Service 40

Customer Service Policies Purchasing AT&T 40

Laughing all the Way to Work

FEBRUARY 28, 2010

Hello Patricia, You have some great resources at [link] Given your interest in country codes, I wanted to make you aware of my site, [link] for possible inclusion as well. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. a great game and I'm happy for my Canadian friends.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

JULY 1, 2010

I have always been a believer in sharing ideas and have received my best education from other assistants. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. Our strength is what we know collectively and we should have some way to share our knowledge with each other.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

MARCH 1, 2009

I have also combined all the tutorials, training and other education-related links under the title Training. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. would versus could You are what you read. I am not a legal expert and do not claim to give any legal advice.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

JULY 12, 2010

Holgate is the Executive Assistant to the President, she also reports to the Director of Human Resources and manages a staff of four. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. would versus could You are what you read.

2010 100

2010 Interviewing Time Zones IAAP 100

Laughing all the Way to Work

JANUARY 10, 2010

It's up to us to educate them on the benefits of an assistant. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

APRIL 27, 2009

The Human Resources Director pointed me to a small office and I was left alone to read what must have been 200 pages. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. would versus could You are what you read. I am not a legal expert and do not claim to give any legal advice.

Time Zones 100

Time Zones IAAP 2009 Administrative Professionals 100

Laughing all the Way to Work

JANUARY 10, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

OCTOBER 11, 2009

Her office encouraged her when they saw her knack for numbers and she pursued further education and is now a junior accountant. Very educative!! I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. very informative entry! jackal [link] October 12, 2009 Anonymoussaid.

Time Zones 100

Time Zones IAAP 2009 International 100

Laughing all the Way to Work

DECEMBER 28, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Gifts Meeting Minutes 100

Laughing all the Way to Work

JULY 11, 2009

Having the opportunity to hash it out with another assistant is a great resource. I can tell you my friends and colleagues got a lot of phone calls in those early days and it was a wonderful resource and help to me. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles.

IAAP 100

IAAP Time Zones Administrative Professionals International 100

Laughing all the Way to Work

DECEMBER 5, 2009

It works better if you have a whole pool of resources with different strengths to call upon. I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career.

Time Zones 100

Time Zones IAAP Interviewing Holidays 100

Laughing all the Way to Work

MAY 31, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

APRIL 22, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

Administrative Professionals 100

Administrative Professionals Time Zones IAAP Meeting Minutes 100

Laughing all the Way to Work

APRIL 5, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

Time Zones 100

Time Zones IAAP 2010 International 100

Laughing all the Way to Work

FEBRUARY 27, 2009

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes Google 100

Laughing all the Way to Work

MARCH 20, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 27, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

PowerPoint 100

PowerPoint Time Zones IAAP 2010 100

Laughing all the Way to Work

FEBRUARY 13, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100

Laughing all the Way to Work

FEBRUARY 7, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

Time Zones 100

Time Zones IAAP 2010 Meeting Minutes 100

Laughing all the Way to Work

JANUARY 23, 2010

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

Time Zones 100

Time Zones IAAP AT&T 2010 100

Laughing all the Way to Work

NOVEMBER 10, 2008

I am not responsible for the content on any sites I have linked to as a resource or linked to in my articles. My opinions are based on experience, education, trial and error and blunders and bloopers made throughout my life and career. would versus could You are what you read.

Time Zones 100

Time Zones IAAP Meeting Minutes International 100