What You Say Matters
Virtual Moxie
JULY 21, 2015
Often, I hear from VAs who want to be viewed as equals in the relationships they form with their clients. And, in most of the conversations or email exchanges about this, the word "hire" is mentioned—usually in this sort of context: "When my client hired me, blahblahblah." Clients don't "hire" VAs. Clients "work with," or, "retain the services of," VAs.
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