Stephanie LH Calahan
MAY 13, 2011
" That is what I heard from her as we were talking on the phone. Evernote information is stored in the cloud (so that I do not have to worry about my computer crashing) but allows me to add a note from my computer, iPad, or phone. Record Your Phone Calls Like A Pro. My Phone Is Phenomenal! OK!
Service Untitled
SEPTEMBER 15, 2009
Some of the major examples included: Phone problems (long hold times, annoying hold music, getting disconnected, blind transfers, etc.) Employees that aren’t happy to see customers (rude, disaffected, unhappy, etc.) Having to repeat information to multiple agents or to the same agent.
Stephanie LH Calahan
MARCH 25, 2011
In addition to the name, phone numbers, company, and e-mail, include where and when you met the person, who introduced you, and why you might want to contact him/her in the future. Staple the cards into a little notebook, one card per page. From Clutter To Actionable Information. A pile of business cards is simply clutter.
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