Download Etiquette Staples Training 
Office Dynamics
APRIL 30, 2015
IAAP teamed up with Staples to #CelebrateAdmins. Business Management Daily had a daily free download or gift. All Things Admin shared a chart of all the special happenings and more and started #AdminProud. Office Ninjas offered daily flash give aways and they had some really incredible gifts.
Service Untitled
SEPTEMBER 15, 2009
Training representatives and putting processes in place to avoid blind transfers is not rocket science, but a majority of companies still do blind transfers more often than not. The four examples above are good examples of broad categories of customer service frustrations.
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Stephanie LH Calahan
MARCH 25, 2011
When it's accepted, I go to their profile and download their vCard into Outlook, adding any other contact info by reading their business card (the vCard never has a phone number, for example.) Thanks to Peter Coombs of FRONTLINE Training & Consulting. Staple the cards into a little notebook, one card per page.
Service Untitled
JUNE 8, 2010
Three questions pertaining to customer service became staples: How satisfied were you? Included in the training were steps to turn angry customers around. What could we have done to improve our service? What do you think we do especially well?
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