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The art of meeting customer expectations

Service Untitled

Managing customer expectations are closely tied to an organization’s consistent and accurate ability to communicate. People with experience and some technological knowledge can easily navigate such features as sending and receiving emails, editing Office documents, high-speed Web access, or even using the QWERTY keyboard.

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Anyone can be an Administrative Assistant, right?

Laughing all the Way to Work

Here are the top qualities that an assistant must have: Be organized. Can I say that again – BE ORGANIZED! An assistant’s job is to organize the boss and in order to do that we must be organized ourselves. Let your fingers do the walking: Quick keyboard sh. Be one step ahead of your boss.

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Word and Outlook 2007 tips

Laughing all the Way to Work

spacing To insert a document i.d. or a filename path to your document Insert Footer, Edit Footer On Insert Tab, click on drop down menu for Quick Parts. Then open a new document and paste (Ctrl v). To print the entire screen, press the PrintScreen key and then paste it into a blank document. Choose Field.

2007 100
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That is not in my job description.

Laughing all the Way to Work

There are some assistants however who enjoy the organizing and the business of being an administrative or executive assistant and they are good at their job and get great satisfaction in what they do. Let your fingers do the walking: Quick keyboard sh. They dont want to change their career and that is all right too.

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We live in an Acronym Happy World.

Laughing all the Way to Work

Each organization we work for will have their own acronyms that we have to get familiar with fairly quickly if you want to know what they are talking about. After the first use, then you can feel free to use the acronym throughout the document. Let your fingers do the walking: Quick keyboard sh. Oh where or where is my password?

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When you need it later: The Bring-Forward System

Laughing all the Way to Work

© Copyright Patricia Robb 2010 15 March, 2009 When you need it later: The Bring-Forward System My boss likes me to keep him organized and the way I do that is to have a system to bring forward items, which I then bring to his attention when he needs to see it. Let your fingers do the walking: Quick keyboard sh. Thats great!

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On the job tips for new Admins.

Laughing all the Way to Work

If the letterhead has the name of the organization on it you do not have to repeat it again under the name and title, unless that is your boss’s preference. Some organizations like you to list the attachments, i.e. Enclosure: 2008 Annual Report. As you have discovered half the battle is getting organized.