What's the story on your file?
Laughing all the Way to Work
APRIL 15, 2008
Think of a file as a story about what has happened from beginning to end on a matter. It is very important if you get phone calls and make decisions on a file to document that by writing a note and putting it on the file by date. You want to file letters, faxes and e-mails received and sent chronologically.
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