Make or Break Moments

MAY 20, 2010

I was invited to speak on Earning Customer Loyalty - a great passion of mine, but the best part of my day was the keynote presentation by Anita Campbell of Small Business Trends. Isn’t the goal to make it easy for our customers/prospects to do business with us? You Betcha! So what is the first step?

Customer Service 100

Customer Service 2009 Social Media 2008 100

Make or Break Moments

JULY 9, 2010

saw an opportunity to help business owners by purchasing and maintaining the mainframe and allowing businesses to have Jim’s business do the computer work. So what does it take to be a computer business and stay a vibrant and valuable resource for 35 years in an industry that has had more changes than “Carter has liver pills?&#

Customer Service 100

Customer Service 2009 2008 2010 100

Andrea Kalli

MAY 6, 2010

Twitter is a free service and you can link to your Twitter account from your blog or your business’ official website. Customer service is a time sensitive task. When customers have questions or concerns, you need to respond quickly. Best of all, you can handle customer service via Twitter on your mobile!

Twitter 100

Twitter Social Media Microsoft Outlook Customer Service 100

Andrea Kalli

JUNE 17, 2010

Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. You should always perform due diligence before buying goods or services from anyone via the Internet or offline. What could be more perfect? Want To Link To This Article?

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

JUNE 17, 2010

Check out what will be covered: Success Strategies for Crafting and Delivering a Winning Social Media Presentation for Your Clients and Community. You should always perform due diligence before buying goods or services from anyone via the Internet or offline. What could be more perfect? Want To Link To This Article?

2010 100

2010 Training Skills Social Media 100

Andrea Kalli

MAY 14, 2010

You should always perform due diligence before buying goods or services from anyone via the Internet or offline. Internet Marketing Promotion Services and Website SEO Services -- Topsy.com May 14th, 2010 at 2:51 pm [.] Want To Link To This Article? They will change your business!" Andrea I know, I know.it Andrea I know, I know.it

Training 100

Training 2010 Social Media Microsoft Outlook 100

Service Untitled

DECEMBER 24, 2010

What is of real significance is the more satisfied a customer was with their online retail experience, the more likely they were to purchase online and recommend the site to friends and relatives. When customers have a good experience, they return and stay loyal. photo credit: hospi-table.

Customer Service 40

Customer Service Purchasing Social Media Promotion 40

The Small Business Blog

MARCH 28, 2010

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

Budget 100

Budget Training 2007 2008 100

Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Yesterday I purchased dog food from Petco ; hence a receipt offering me $2.00 Can this technology even understand some of the subtle nuances that could make a difference to clients and customers in selective companies?

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Service Untitled

OCTOBER 25, 2010

Service Untitled The blog about customer service and the customer service experience. Now we have progressed to a Social Customer Relationship Management (Social CRM) which takes us from the original CRM and now adds new communication channels via the social web to concentrate on better customer relationships.

Social Media 40

Social Media Customer Service Etiquette 2010 40

Andrea Kalli

APRIL 6, 2010

You should always perform due diligence before buying goods or services from anyone via the Internet or offline. I Recommend These Premium Biz Resources "I cant say enough great things about the Certified Internet Marketing and the Social Media Marketing Specialist programs through VAClassroom. Andrea I know, I know.it

Email 100

Email Management Microsoft Outlook Social Media 100

The Small Business Blog

MAY 16, 2010

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2007 100

2007 2008 2006 2009 100

Service Untitled

JULY 16, 2012

Buyers don’t always know what they want even though they may approach a particular product or service with interest, but if the buyer doesn’t follow through to the purchase, there arises the question of what happened and what did not occur that interfered with the sale.

Customer Service 40

Customer Service Purchasing Social Media Interviewing 40

Success

NOVEMBER 1, 2022

To achieve your goals, you must develop a customer care policy that’s understood and adhered to by every member of your team. Your customer service, sales and marketing teams, and even IT and contractors must understand your corporate retention program for maximum impact. I recently experienced this with a camera purchase.

Gifts 276

Gifts Customer Service Policies Social Media 276

The Small Business Blog

MAY 13, 2010

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2010 100

2010 2007 2008 2006 100

The Small Business Blog

JUNE 20, 2010

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2007 100

2007 2008 2006 2009 100

The Small Business Blog

SEPTEMBER 19, 2009

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? An impartial advice line for people purchasing consumer electronics.

2009 100

2009 2007 2008 2006 100

The Small Business Blog

FEBRUARY 2, 2010

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? This can not only increase sales but also build customer loyalty.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 15, 2009

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Ideally about 3-5 clicks to purchase. You want the whole tree."

2007 100

2007 2008 2009 2006 100

The Small Business Blog

OCTOBER 26, 2009

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? At the same time over 60 % of all high street purchases are researched online.

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

DECEMBER 14, 2009

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

APRIL 21, 2008

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2008 100

2008 2007 2009 2006 100

The Small Business Blog

JANUARY 29, 2009

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

UPS 100

UPS 2009 2007 2008 100

The Small Business Blog

SEPTEMBER 26, 2006

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2006 100

2006 2007 2008 2009 100

The Small Business Blog

MARCH 17, 2008

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2008 100

2008 2007 2006 2009 100

The Small Business Blog

AUGUST 15, 2007

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 7, 2007

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

UPS 100

UPS 2007 2008 2009 100

The Small Business Blog

OCTOBER 18, 2007

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2007 100

2007 2008 2009 2006 100

The Small Business Blog

OCTOBER 17, 2007

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? For example, a purchase of petrol. You want the whole tree."

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 11, 2007

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Within reason, cost should not be a purchasing factor.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 17, 2009

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

Suppliers 100

Suppliers 2009 2007 2008 100

The Small Business Blog

NOVEMBER 9, 2009

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2009 100

2009 2007 2008 2006 100

The Small Business Blog

FEBRUARY 12, 2008

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2008 100

2008 2007 2009 2006 100

The Small Business Blog

NOVEMBER 13, 2007

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 7, 2007

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? Apple – a customer support nightmare! You want the whole tree."

2007 100

2007 Keyboards 2008 2009 100

The Small Business Blog

OCTOBER 2, 2007

hiremyparents.com Great resource for parents and small business finding work. Other Great Business Blogs Social Media for Business WinWeb Pitch of the Week – Martin Everard Benefits Of Building A Home Business Is There More Financial Hardship To Come? External Links External Links SynergyOne.co.uk You want the whole tree."

2007 100

2007 2008 2009 2010 100

Service Untitled

JUNE 24, 2010

Service Untitled The blog about customer service and the customer service experience. There are several factors that play a role in that: listening to the market and developing the right solutions for our customers’ needs, providing excellent customer service, and open, honest and timely communication.

Interviewing 40

Interviewing Customer Service 2010 Etiquette 40