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Hard Skills vs. Soft Skills: What’s the Difference and Which Do I Need to Build?

Success

For instance, customer service, sales and human resources, while having technical aspects, are more likely to require emotional intelligence to succeed. But to advance over time and lead the IT department, you will want to develop the soft skills required for project management and team leadership.

Skills 300
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Experience vs. a university degree part two

Practically Perfect PA

I’ve attended numerous seminars in leadership, time management, MS Word, Excel, Outlook, meeting planning, event planning, and disaster recovery planning (Joan Eisendot and her website are fantastic resources) as well as is Tyler Davidson at Meetings Focus magazine/website, and freely shared the knowledge with my peers and anyone who asked.

IAAP 100
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Tips for Managing Incoming Emails from Customers

Andrea Kalli

I Recommend These Premium Biz Resources "I cant say enough great things about the Certified Internet Marketing and the Social Media Marketing Specialist programs through VAClassroom. They will change your business!"

Email 100
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Introducing the SUCCESS 125

Success

Her true passion, however, was the personal growth and development workshops, seminars and programs that taught her to dream and opened new worlds of possibility for her life. She is also a national speaker focused on elevating customer service and has a multi-year partnership with the NBA as proud NBA sponsors of the Orlando Magic.

Mentoring 312