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5 Ways to Thrill Your Customers (Because a Thank You Email Just Doesn’t Cut It Anymore)

Success

The agent pays to put them up in a luxury condo overnight, covers the change fees on their flights, and sells them a home the next day. In its 2011 Oracle Customer Experience Impact Report , Harris Research found that 86 percent of U.S. According to the Echo 2012 Global Customer Service Barometer , only 7 percent of U.S.

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BYOD Improves Customer Service Workflow

Office Dynamics

Imagine being able to assist customers from the comfort of your own home, or even better, imagine being able to reach a customer service representative without having to be put on hold. These two concepts have the potential to become a reality with the latest trend in customer service, BYOD or "bring your own device."

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5 Ways To Save Money On Hiring Quality Talent In 2024

Allwork

You’re looking at budgets for 2024 and your company needs to meet stringent deadlines to deliver products or services faster and more effectively than ever before. In fact, Forbes reports that turnover rates are hiking up to 60%. This is a common problem throughout many industries.

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What Is a Good NPS Score?

Success

Surveyed customers have only one question to answer. “On On a scale from 0 to 10, how likely are you to recommend [company name, product, or service] to a friend or colleague?”. You may measure consumer NPS for individual products, customer service experience or even employee satisfaction easily and succinctly.

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Personalize your customer service

Service Untitled

Everyone wants to be treated as an individual with their own specific needs catered to; in the perfect world that’s the epitome of “wow” customer service. Of course whether we use one company or service over another usually stems from past reputation, helpfulness, integrity, or a friendly referral.

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Building customer loyalty for small businesses

The Small Business Blog

This can come down to the customer service you provide, from the moment they get in touch or walk through your shop door. Small businesses also usually go hand in hand with local business and local customers. It’s also worth setting up a way to reward your customers. Getting your customers involved.

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Info Product Creation: How To Create Your FIRST Info Product in 7 Easy Steps

Office Organization Success

You can create your first info product in as little as two hours when you follow these steps below. But first, let’s look at why having an info product as part of your business model is so important. This is where you start to look at your Product & Marketing Funnel and see where the gaps are and where new products can fit.

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