The Small Business Blog
NOVEMBER 13, 2007
Free Press Release Distribution for Small Business. by Stefan Töpfer on Nov 13, 2007 When you sign up to WinWeb’s free LiveNet – still in public beta – you can also use our useful and FREE RSS Press Release service. You can follow any responses to this entry through the RSS 2.0
Success
OCTOBER 19, 2021
It only takes you a couple of hours per day, but your product is great. Consider slogans and emotive keywords to use on everything from websites and blogs to press releases. Your business’ customer service and general responsiveness are critical to your brand. For example, suppose you own Emma’s Pet Treats.
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The Small Business Blog
MARCH 23, 2010
Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.
Service Untitled
AUGUST 14, 2012
It’s no exaggeration that most of us have become truly frustrated by poor customer service at least once in our lives. We dream of screaming, yelling, and throwing defective products over a steep cliff, but that still doesn’t take care of our economic loss, lack of convenience, or a gap in productivity.
Make or Break Moments
MAY 7, 2010
Yours truly has a chapter in this book as well as in the Age of Conversation 2.
Make or Break Moments
MAY 11, 2010
No matter what our business, we offer benefits to our customer. However, HOW they use our services and products to achieve those benefits change over time. So now I’m looking at my customers. For those that I write press releases or blog posts – do they need something else?
The Small Business Blog
AUGUST 8, 2010
They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.
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