article thumbnail

Tackling Business Strategy: 6 Tenets of Building a Scalable Brand

Success

That includes banners of various sizes for social media as well as templates for brochures, catalogs, newsletters for your email marketing strategy —anything you may conceivably use as your business grows. Your business’ customer service and general responsiveness are critical to your brand.

article thumbnail

Customer service actions to guarantee repeat business

Service Untitled

I like to educate customers using newsletters and reports. Why not keep your customers and clients informed of all changes – depending on your type of business, and rarely do things ever stay the same. Never forget to ask your customers about your customer service. photo credit: lindsay.dee.bunny.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer service actions to guarantee repeat business

Service Untitled

I like to educate customers using newsletters and reports. Why not keep your customers and clients informed of all changes – depending on your type of business, and rarely do things ever stay the same. Never forget to ask your customers about your customer service. photo credit: lindsay.dee.bunny.

article thumbnail

Bringing more customer service strategies to traditional shopping stores

Service Untitled

By 2014, consumer purchases using e-retail is expected to exceed $249 billion. Primarily the best defenses against customers sitting in front of their computers and buying products is to compete in price, selection, and customer service. Never forget that the Internet is also your friend. photo credit: sancho_panza.

article thumbnail

Info Product Creation: How To Create Your FIRST Info Product in 7 Easy Steps

Office Organization Success

It is also a great customer service feature to create an autoresponder so that you can follow-up with your customers to check that they are happy with their purchase and are implementing the information you shared with them. You now need to create a sales page for your product, and associated shopping cart link.

Promotion 100
article thumbnail

Sell What the Customer Wants – Not What You Want to Sell

Make or Break Moments

He went through 16 hours of unpaid training and had to purchase the sales kit prior to making any money so he is invested in the process. He’s just following the sales pitch; thrilled when anyone makes a purchase. Today I received the monthly newsletter from the local Sandler Sales franchise: The Ruby Group.

article thumbnail

Ten Small Business Trends You Need to Embrace in 2015

Tips From T. Marie

I’ll take it a step further and say that they also want real content on your blog or in your newsletters. When people read something from you, whether its a blog post, newsletter or even a social media post they expect it to be from you or at least someone within your company. Customer Service Goes SOCIAL. It’s PERSONAL.

2015 100