The Small Business Blog

AUGUST 8, 2010

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

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The Small Business Blog

MAY 18, 2010

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. If you want to build a business it’s important to learn how to let things go.

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The Small Business Blog

MAY 13, 2010

It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. WinWeb Pitch of the Week – Digistar Solutions » « Previous Entries This entry was posted on Friday, May 14th, 2010 at 7:30 am and is filed under Customer Service , Development , How to.

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The Small Business Blog

JUNE 20, 2010

Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. It may seem obvious, but periodically asking a customer about how you or your service/product can help make their work-flow easier builds relationships. Number 3 is also especially relevant.

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The Small Business Blog

FEBRUARY 23, 2010

I came across one company from Canada which took SEO optimisation into their own hands and learned through experience and extensive testing a few proven ways to boost Google’s rankings of your website. You would be better served with anchor links from blogs or press releases or create backlinks with classified ads sites.

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The Small Business Blog

FEBRUARY 21, 2010

That said, I’m a firm believer that a bit of ‘gut feeling’ on the right person goes a long way – I’ve hired many people over the years and sometimes the candidate who is ‘technically’ the best, doesn’t always fit in to the organisation – that’s just something you learn over time though.

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The Small Business Blog

JANUARY 31, 2010

Learn about how your company structure affects pay. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Research the going rate for CEOs in your industry.

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The Small Business Blog

JANUARY 21, 2008

The fact that there are plenty of highly profitable companies, with for instance bad customer service, does not mean they are not loosing customers. With my focus on micro business, it is imperative to get customer service right since it is often the main differentiator to bigger and/or cheaper competition.

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The Small Business Blog

JUNE 6, 2010

Learn how to use publishing software and create eye-catching promotional material. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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The Small Business Blog

MARCH 14, 2010

Learn everything you can about your competition, their products and how they advertise. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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The Small Business Blog

JULY 13, 2010

It might take time, but you will learn a great deal about how to, and how not to, do things! Networking not only allows you to meet potential clients but you will also learn valuable lessons from people who are more experienced in the business world. Digg Furl Netscape Yahoo!

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The Small Business Blog

MARCH 2, 2010

Jp14 Said on March 5th, 2010 at 10:36 pm Another common thing is to keep learning. Marketing and PR can start with a free Facebook page, and a free Twitter account, and then use free online Press Releases to help publicize big events. You really can’t ditch them until later on. Not an excuse not to succeed.

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The Small Business Blog

DECEMBER 20, 2009

If you are no longer personally growing and learning in your role it can cause your business to stagnate. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

MARCH 16, 2010

If an area such as accounting is your weakness, rather than wasting time learning the skill it may be more cost-effective and time efficient to outsource the service. Work out if these weaknesses will truly impact your business, and if there are ways to improve in these areas. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 8, 2009

Not only that, you have someone that is learning the latest and greatest tech practices. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Thanks for the list!

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The Small Business Blog

FEBRUARY 16, 2010

You might be surprised how much you can learn about your people and your business! when I was managing people I learned fast that setting an example got the most response and number 4 helped keep people fired up. If you want them to be engaged, ensure that you’re engaged. Be accessible – today’s workers value face time.

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The Small Business Blog

JANUARY 13, 2010

Although he never finished high school, Scudamore loves nothing more than learning. Within his business he has established what he calls a Mentor Board of Advisors, a group of people he turns to for advice and learning. Today they have 95 franchise partners across North America and are in 47 of North America’s top 50 cities.

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The Small Business Blog

MAY 20, 2010

When you begin employing staff you need to quickly learn how to not only manage them, but also how to help them achieve their best. Allow your staff time to come to you with ideas or questions; you’ll learn a lot about your business and might even discover an avenue you’d never thought of taking. Digg Furl Netscape Yahoo!

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The Small Business Blog

JULY 20, 2010

As I have mentioned previously , I am looking to help small businesses to hold conversations, engage with each other and learn from what is happening in the big business world. Small business owners need to consider ‘online’ an extension of their market place and learn to communicate well within that environment.

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The Small Business Blog

NOVEMBER 9, 2009

No large retailer can be all things to all people, and there are always going to be segments of the population whose needs for particular products and/or services are going unmet. Learn how your small business can capitalize on these unmet needs and find and master your own niche market. Digg Furl Netscape Yahoo!

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The Small Business Blog

FEBRUARY 9, 2010

5 Comments » | Trackback | Share This 5 Responses to “ Are You A Competent Communicator? &# Alex Conforti Said on February 10th, 2010 at 3:19 pm Knowing your communication style, as you mention, is a great help for learning how you communicate. You can leave a response , or trackback from your own site.

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The Small Business Blog

JULY 27, 2010

For example, if you learn about products that are doing well in other countries then you may be able to adapt them for sale here if no-one else is doing it. Although these sectors will be crowded, at least there is a guaranteed market there for you to fight for a share. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 30, 2009

Lessons from recession will help SMEs’ future roadmap courage and… : Learning lessons from recession important for future upswing SMEs should graduate from growth by default. Plenty of Indianapolis-area companies are for sale. … Addressing the need gap of SMEs’ needing small funding, R. Digg Furl Netscape Yahoo!

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The Small Business Blog

APRIL 27, 2010

I look forward to reading your pitches, and learning more about your small businesses! do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 2, 2009

Entrepreneurs benefit from mentors : Starting a new business involves a steep learning curve, but thanks to a local mentoring program, owners of fledgling Sask atoon businesses can call on the experience of established entrepreneurs. Digg Furl Netscape Yahoo!

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The Small Business Blog

FEBRUARY 2, 2008

Now you can learn what went wrong and understand your business better, it will force you to rethink and face facts. You will be amazed what you can learn about the financial dynamic in your small business within one hour, that is often all it takes to get started. Digg Furl Netscape Yahoo!

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The Small Business Blog

AUGUST 15, 2007

Cash-flow – compare your cash-flow fore-cast with the actual numbers on a regular basis and learn from it, it’s not about being spot on, but about knowing what happened so you can control it. Mark-up – make sure you review your mark-up on a regular basis to protect your margins. Digg Furl Netscape Yahoo!

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The Small Business Blog

MARCH 20, 2008

What have I learned yesterday? Quality, customer service and a niche market, what could possibly go wrong. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

JANUARY 13, 2008

But saying that, we are still learning and growing. I have learned a lot just from the info posted here! do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it!

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The Small Business Blog

OCTOBER 2, 2006

By learning from others’ experiences, we can pass those on and everybody benefits. do cost cutting do credit control do customer service export find funding grow your business handle problems keep data safe lower overheads manage your time market and sell motivate your staff not to do it! Digg Furl Netscape Yahoo!

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The Small Business Blog

FEBRUARY 2, 2009

You learn to enjoy that and understand that they are doing that because they are hurting – after all we are destroying their business model, which made them all very much money. I think that when the reputation of our industry is at stake we need to work together. If Sage will do that remains to be seen? Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 19, 2007

Categories Announcements Balderdash Business Books Business Checklists Business Ideas Business Quotations Comments Customer Service Guest Blog How to … avoid growing pain be eco-friendly be successful bootstrap choose your office deal with taxes do a reality check do a SWOT plan do bookkeeping. Digg Furl Netscape Yahoo!

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The Small Business Blog

APRIL 16, 2008

If you consider the skills potential of parents, if each parent would only contribute one hour on average per week to their learned professions. The truth in my opinion is more the fact that we often block this remote working possibility from our minds, but why? This would be a staggering number of man hours per week.

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The Small Business Blog

JUNE 29, 2010

The only issue that comes up is that just like with traditional hardware and software… there is always a learning curve and employee’s often run into tech problems that they either try to solve themselves… or ask their neighbor to help out with. Digg Furl Netscape Yahoo!

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The Small Business Blog

MARCH 30, 2010

Another tip I have is to learn to say ‘no’ Too many people especially in this economic downturn are too afraid to say no to tasks or turn down work if they are a freelancer. You can leave a response , or trackback from your own site. You also need to ask for more resources if you are snowed under. Digg Furl Netscape Yahoo!

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The Small Business Blog

NOVEMBER 13, 2007

« Twitter, better late … Free Press Release Distribution for Small Business. For instance, luxury-oriented companies and brands might see a sales gain by providing stellar customer service. I believe these online workers can earn much more if they just give enough effort and want to learn new skills.

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The Small Business Blog

NOVEMBER 19, 2007

Mel @ Make Rain Said on July 31st, 2009 at 10:55 am Wow this is great to know going to have a look at it as I am busy learning how to use pastel, maybe this is something that will come in handy and maybe a little easier to use. Thanks for the super informative post. I found it very interesting and insightful. Digg Furl Netscape Yahoo!

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