The Small Business Blog

MARCH 23, 2010

Good Customer Service Can Go A Long Way by Stefan Töpfer on Mar 24, 2010 For a small business, customer retention can prove as profitable as sourcing new customers. In fact, retaining current customers can be more cost-effective as no outgoings are necessary to market and sell to them. So, listen to them.

Customer Service 100

Customer Service 2007 2008 2010 100

The Small Business Blog

MARCH 21, 2010

Top 5 Tips for Learning More About Your Customers by Stefan Töpfer on Mar 22, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Try to figure out exactly what it is that you want to know about your customer base. Ignore your spendings on CS & u’r toast.

Learning 100

Learning 2007 2008 2006 100

Allwork

MAY 22, 2023

What you’ll learn Explore the surge of flexible workspaces as a response to post-pandemic workstyle changes. Implement strategic habit work models to enhance productivity and teamwork within your organization. And that’s across pretty much the entire spectrum of products in the flexible workspace industry.

2015 246

2015 AT&T 2019 Management 246

Success

SEPTEMBER 6, 2021

Choose a product or service. Following your passion vs. the technical approach Physical or digital products? Or a service? Create Customers Attract your first customers Keep them coming back Step 6. No physical inventory, if you choose to sell a service or digital product. You need a niche.

Social Media 233

Social Media Email Google Interviewing 233

Allwork

NOVEMBER 6, 2023

What you’ll learn Discover the latest trends in the flexible workspace industry and stay ahead of the curve. And the product there is pay as you go model. All services, all the price, everything’s encapsulated from receptionists to your WiFi. And I think this is where it’s really moved to hospitality.

AT&T 244

AT&T Environment Travel Restaurants 244

The Small Business Blog

AUGUST 31, 2010

Whether the aim of your business is global domination in your sector, or to run a lifestyle business, putting your business on the map is essential. Whether your target market is local, national or international, the only way you are going to get customers and make profit is by making sure that people know about your business.

Customer Service 100

Customer Service Social Media Lifestyle Twitter 100

Success

FEBRUARY 15, 2022

Suz Amaro is the creator of the Vivesmart, a philosophy and ecosystem that accompanies more than 300 business owners to build a more productive and happy lifestyle. Ferrell’s student-based team has earned 12 Business Professionals of America awards and five Student Production awards. Kim Anthony. Yvette Gavin.

Mentoring 310

Mentoring International 2021 Social Media 310

The Small Business Blog

AUGUST 8, 2010

They all have to do their part by providing excellent customer service. Without exception, all of your staff need an in-depth knowledge of the product or service that you provide. Explaining it to potential customers should become second nature to them. Everyone in a small business is part of the selling team.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JUNE 20, 2010

Try to learn a bit about the industry that your prospective business customer works in so you don’t look out of your depth. Make sure they know exactly how your products and services can help their business succeed. If only more people would learn the value in such information. Excellent list in all.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 18, 2010

by Stefan Töpfer on May 19, 2010 While we all hope to make our customers 100% happy all of the time, and this must of course be what we strive for, there will be occasions where a customer is less than happy with the service you have provided. If you want to build a business it’s important to learn how to let things go.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MAY 13, 2010

It is difficult to say but in small business we can learn a lot abut the importance of public relations through this story. WinWeb Pitch of the Week – Digistar Solutions » « Previous Entries This entry was posted on Friday, May 14th, 2010 at 7:30 am and is filed under Customer Service , Development , How to.

2010 100

2010 2007 2008 2006 100

The Small Business Blog

JUNE 6, 2010

Learn how to use publishing software and create eye-catching promotional material. Manufacturers are now offering packaging tools, software design, rapid prototyping and product redesign to sell products. Testing can be as very simple as you may ask your customer how they came to know about your product or business.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

MARCH 14, 2010

Try to focus on the benefits of what your product can do for the buyer, rather than its features. Learn everything you can about your competition, their products and how they advertise. Please enter your real name, not your company, product or services name. thanks for your advice. Digg Furl Netscape Yahoo!

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JANUARY 21, 2008

You will find that many companies have been “reinventing&# the wheel and been very successful, in-fact that is what made them successful, i.e. IKEA with their value co-production sales and marketing action. Please enter your real name, not your company, product or services name. Thanks for your good points.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

MAY 20, 2010

When you begin employing staff you need to quickly learn how to not only manage them, but also how to help them achieve their best. Allow your staff time to come to you with ideas or questions; you’ll learn a lot about your business and might even discover an avenue you’d never thought of taking. Digg Furl Netscape Yahoo!

2007 100

2007 2008 2006 2009 100

The Small Business Blog

FEBRUARY 21, 2010

That said, I’m a firm believer that a bit of ‘gut feeling’ on the right person goes a long way – I’ve hired many people over the years and sometimes the candidate who is ‘technically’ the best, doesn’t always fit in to the organisation – that’s just something you learn over time though.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 15, 2007

Bad debts – look at your past performance, come up with an average monthly figure and mark your products and services up accordingly. Please enter your real name, not your company, product or services name. Keep up to date – update your cost sheet on a regular basis. Digg Furl Netscape Yahoo!

2007 100

2007 2008 2006 2009 100

The Small Business Blog

APRIL 27, 2010

This article can then be used to promote a new product, service or just to raise awareness of their brand. I look forward to reading your pitches, and learning more about your small businesses! Everyone that I talk to seems to think their products or services are the greatest thing since sliced bread.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JANUARY 31, 2010

Learn about how your company structure affects pay. Please enter your real name, not your company, product or services name. Top 5 Tips for Paying Yourself by Stefan Töpfer on Feb 01, 2010 The top 5 tips weekly post is always full of hints and tips for small, home & micro business owners. Digg Furl Netscape Yahoo!

2007 100

2007 2008 2006 2009 100

The Small Business Blog

FEBRUARY 16, 2010

You might be surprised how much you can learn about your people and your business! Do you not think that listening, involving and, possibly, implementing ideas from team members is, often, enough to increase motivation and productivity? Please enter your real name, not your company, product or services name.

UPS 100

UPS 2007 2008 2006 100

The Small Business Blog

NOVEMBER 8, 2009

Ask corporations – often they have training courses or accreditation for their products. Not only that, you have someone that is learning the latest and greatest tech practices. Please enter your real name, not your company, product or services name. Check their references first. Thanks for the list!

Training 100

Training 2007 2008 2009 100

The Small Business Blog

NOVEMBER 19, 2007

OnlineOffice is aimed at the small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer- or Personal business, like professional, contractors, freelancer, self-employed, sole-trader and virtual assistants client. How’s that for great service.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

NOVEMBER 16, 2007

I should remind you that when I talk about small business, I mean 1 to 5 people businesses, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer- or Personal business, like professionals, contractors, freelancers, self-employed, sole-traders and virtual assistants. « The Week Ender: Finding that Home Business Idea!

2007 100

2007 2008 2009 2006 100

The Small Business Blog

JULY 13, 2010

It might take time, but you will learn a great deal about how to, and how not to, do things! Networking not only allows you to meet potential clients but you will also learn valuable lessons from people who are more experienced in the business world. Please enter your real name, not your company, product or services name.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

AUGUST 28, 2007

This is often a sure sign of loss of management control in a small business and start-up business, like SOHO-, SME, SMB-, Micro-, Lifestyle-, Home-, DIY-, Hobby-, Boomer-, Professional-, Personal businesses. Leaflet Distribution Said on November 25th, 2008 at 11:18 am I have to wonder how many meetings of any kind are actually productive ?

Management 100

Management 2007 2008 2009 100

The Small Business Blog

MARCH 16, 2010

If an area such as accounting is your weakness, rather than wasting time learning the skill it may be more cost-effective and time efficient to outsource the service. Please enter your real name, not your company, product or services name. You can follow any responses to this entry through the RSS 2.0

2007 100

2007 2008 2006 2009 100

The Small Business Blog

DECEMBER 20, 2009

If you are no longer personally growing and learning in your role it can cause your business to stagnate. Please enter your real name, not your company, product or services name. Have you developed a resistance to adopting new ideas or taking risks? It is possible that you may have been at the helm for too long.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

JANUARY 13, 2010

Although he never finished high school, Scudamore loves nothing more than learning. Within his business he has established what he calls a Mentor Board of Advisors, a group of people he turns to for advice and learning. Please enter your real name, not your company, product or services name. Digg Furl Netscape Yahoo!

Collaborate 100

Collaborate 2010 2007 2008 100

The Small Business Blog

FEBRUARY 9, 2010

It’s easy to get so engrossed in your own experience and services/products that you may not have the perspective necessary to effectively communicate to your audience, be it employees, stakeholders or your community. Please enter your real name, not your company, product or services name. You live it. You breathe it.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JULY 27, 2010

For example, if you learn about products that are doing well in other countries then you may be able to adapt them for sale here if no-one else is doing it. Please enter your real name, not your company, product or services name. Some entrepreneurs find it easier to look for gaps in a market and attempt to fill them.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

JULY 20, 2010

As I have mentioned previously , I am looking to help small businesses to hold conversations, engage with each other and learn from what is happening in the big business world. Small business owners need to consider ‘online’ an extension of their market place and learn to communicate well within that environment.

2007 100

2007 2008 2006 2009 100

The Small Business Blog

NOVEMBER 9, 2009

No large retailer can be all things to all people, and there are always going to be segments of the population whose needs for particular products and/or services are going unmet. Learn how your small business can capitalize on these unmet needs and find and master your own niche market. Digg Furl Netscape Yahoo!

2009 100

2009 UPS 2007 2008 100

The Small Business Blog

APRIL 16, 2008

If you consider the skills potential of parents, if each parent would only contribute one hour on average per week to their learned professions. Please enter your real name, not your company, product or services name. This would be a staggering number of man hours per week. Digg Furl Netscape Yahoo!

2008 100

2008 2007 2009 2006 100

The Small Business Blog

NOVEMBER 19, 2007

If you are talking to a customer who wants to use your service or product to gain a benefit from using you, let him/her know what the benefit is. We tend to get so caught up in the features, that translating that into how a product/service contributes personally to myself is overlooked. Thanks for the reminder. -AC

2007 100

2007 2008 2009 2006 100

The Small Business Blog

JANUARY 13, 2008

Value Co-Production For Small Business. Having a plan helps if success of your product or service is dependent on many external factors. But saying that, we are still learning and growing. I have learned a lot just from the info posted here! Please enter your real name, not your company, product or services name.

2008 100

2008 2007 2006 2009 100

The Small Business Blog

NOVEMBER 13, 2007

New Small Business Startup Idea: Virtual Import/Export Assistant by Stefan Töpfer on Nov 13, 2007 You may speak more languages and have market segment knowledge about a certain product or service. You could offer your services for a particular country and become their Virtual Export Assistant for that country.

2007 100

2007 2008 2009 2006 100

The Small Business Blog

JUNE 29, 2010

It’s like they took the Office suite and eliminated everything that drives me nuts about MS products. We work through a reseller network to deliver outsourced help desk and pc management services to small and mid sized businesses. Please enter your real name, not your company, product or services name.

2010 100

2010 2007 2008 2009 100