On The Job

JULY 22, 2010

Helpful information and advice from Americas favorite workplace columnist About Anita Blog Books Syndicated Column Interviews Career Links Contact Thursday, July 22, 2010 Is Using Social Media at Work a Good Idea? 6 Tips for Getting More Rest at Work 5 Tips for Giving a Great Video Interview Is ADHD Being Ignored in the Workplace?

Social Media 100

Social Media Facebook Twitter Legal 100

Service Untitled

OCTOBER 28, 2010

Service Untitled The blog about customer service and the customer service experience. Of course, companies use these customer feedback surveys to gain more insight into their brands, but I often wonder how does a company know how I really feel about my shopping experience without asking me to actually describe it?

Customer Service 40

Customer Service Office Depot Purchasing Etiquette 40

Service Untitled

MAY 13, 2010

Service Untitled The blog about customer service and the customer service experience. What can you do to make the customer experience even more satisfying than your closest competitor? Feedback from questionnaires and surveys can supply constructive information. Customer service is for lawyers, too.

Customer Service 40

Customer Service Etiquette 2010 Salary 40

Service Untitled

MARCH 2, 2010

Service Untitled The blog about customer service and the customer service experience. Their ability to immediately contact their legal department to help me set up the account correctly gave me the confidence I was not able to find at another financial institution earlier in the day.

Credit Card 40

Credit Card Customer Service 2004 2008 40